Dynamic educator with proven expertise in classroom management and relationship building at Tutor Time Learning Center. Skilled in lesson planning and curriculum implementation, I foster engaging learning environments that enhance student literacy and promote positive behavior. Committed to effective parent-teacher communication, ensuring students' academic success and well-being.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Teacher
Tutor Time Learning Center
01.2022 - Current
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Created and developed lesson plans to meet students' academic needs.
Enhanced literacy skills with targeted reading programs.
Teacher
KinderCare Learning Centers
01.2020 - 12.2021
Implemented classroom management plan that reduced disruptions, creating more conducive learning environment.
Helped students explore concepts with engaging, learning-focused activities.
Shifted between formal and informal methods of teaching to keep students engaged.
Adapted teaching methods and materials to meet students' varying needs.
Dispatcher
Veyo Transportation
08.2016 - 08.2020
Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Directed dispatching, routing, and tracking of [Number] fleet vehicles.
Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
Promoted teamwork among colleagues by proactively assisting others when needed.
Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
Answered phone calls and responded to customer emails.
After-School Program Leader
Laveen Elementary School District
02.2013 - 08.2016
Created fun, age-appropriate activities for school-age children.
Monitored student safety while conducting indoor or outdoor activities.
Assisted students with homework completion, providing individualized support and guidance as needed.
Managed behavioral issues and used positive behavior strategies for groups of up to [Number] students.
Developed strong relationships with parents, keeping them informed of their child''s progress and involvement in the program.
Ensured compliance with local regulations governing after-school programs by maintaining proper documentation regarding attendance records health information emergency contact forms.
Implemented student safety measures across program to minimize accidents.
Selected nutritious snacks and educational toys for students.
Collaborated with school staff to ensure smooth transitions between daytime classes and after-school activities.
Trained new program leaders, sharing best practices and ensuring consistency in program delivery across multiple sites.
Developed and coordinated after-school programs and activities.
Customer Service Representative
Lexington Law Firm
01.2015 - 02.2016
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Collaborated with team members to develop best practices for consistent customer service delivery.
Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.
Identified and resolved discrepancies and errors in customer accounts.
Created and maintained detailed database to develop promotional sales.
Followed-through on all critical inter-departmental escalations to increase customer retention rates.
Education
High School Diploma -
South Pointe Highschool
Phoenix, AZ
05-2007
Skills
Classroom management
Relationship building
Critical thinking
Lesson planning
Parent-teacher communication
Curriculum implementation
Child development
Curriculum compliance with Az
Accomplishments
Curriculum Development - Tailored educational curriculum to students with range of learning styles, disabilities, strengths and weaknesses. Developed innovative semester lesson plans and practical application exercises for classroom, reversing scores on Physical Science tests from 65% average to 87% average.
Certification
CPR cercertification
Fingerprint clearance Card
Languages
English
Full Professional
Timeline
Teacher
Tutor Time Learning Center
01.2022 - Current
Teacher
KinderCare Learning Centers
01.2020 - 12.2021
Dispatcher
Veyo Transportation
08.2016 - 08.2020
Customer Service Representative
Lexington Law Firm
01.2015 - 02.2016
After-School Program Leader
Laveen Elementary School District
02.2013 - 08.2016
High School Diploma -
South Pointe Highschool
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