Dominque Buford
Atlanta,GA
Summary
Multifaceted Owner's Representative with comprehensive understanding of project management, from inception to completion. Proven leadership in contract negotiations, budgeting and scheduling, ensuring smooth progress and delivery within scope. Possess strong communication skills, adept at fostering relationships with key stakeholders while ensuring compliance to code regulations and safety standards. Significant impact noted in previous roles through successful project execution and client satisfaction.
Results-driven Owner's Representative known for productivity and efficiently completing tasks. Specialize in project management, stakeholder communication, and risk assessment to navigate complex projects successfully. Possess strong problem-solving, negotiation, and time management skills that facilitate surpassing goals while maintaining high standards of quality. Excel in leadership roles by leveraging interpersonal and organizational abilities to drive team success.
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Owner's Representative
Bomaineintuitive LLC
Atlanta, GA
01.2019 - Current
- Leading the coordination of all project stakeholders, including architects, engineers and contractors.
- Negotiating contracts with vendors and subcontractors to ensure competitive pricing and quality of service.
- Monitoring construction progress to ensure that projects are completed on time and within budget.
- Reviewing design documents for accuracy and completeness prior to approval by the owner.
- Providing regular updates to the owner regarding progress, budget, schedule and any other pertinent information.
- Maintaining a comprehensive database of project documents such as drawings, specifications, contracts, change orders.
- Ensuring compliance with applicable laws and regulations throughout the duration of the project.
Customer Service Representative
Apple
Atlanta, GA
03.2023 - 11.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Customer Service Representative
Target Logistics
Atlanta, GA
12.2022 - 12.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Wholesale Sales Representative
Whole Food Market
Flint, Michigan
01.2022 - 12.2022
- Developed and implemented sales strategies to increase customer base and revenue.
- Conducted market research to identify potential customers and target markets.
- Established relationships with key accounts, retailers, and distributors.
- Maintained detailed records of sales activities, customer interactions, and monthly performance data.
- Negotiated pricing agreements with vendors and customers.
- Provided product demonstrations and presented promotional materials at trade shows and conventions.
- Identified new business opportunities through industry contacts.
Customer Service Representative
Walmart
Benton Harbor, Michigan
02.2020 - 07.2020
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Developed strong relationships with customers by providing personalized assistance and support.
Education
High School Diploma -
Lake Michigan College
Benton Harbor, MI03-2014
Skills
- Cost estimating
- Site inspections
- Permitting coordination
- Scheduling expertise
- Design review
- Scope development
- Document control
- Construction oversight
- Change order management
- Subcontractor management
Timeline
Customer Service Representative
Apple
03.2023 - 11.2024
Customer Service Representative
Target Logistics
12.2022 - 12.2023
Wholesale Sales Representative
Whole Food Market
01.2022 - 12.2022
Customer Service Representative
Walmart
02.2020 - 07.2020
Owner's Representative
Bomaineintuitive LLC
01.2019 - Current
High School Diploma -
Lake Michigan College