Summary
Overview
Work History
Education
Skills
Timeline
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Dominque Todd

Laurel,FL

Summary

Dynamic leader with proven success at all jobs worked, enhancing team skills and customer satisfaction. Excelled in decision-making and customer service, fostering positive environments,Skilled in money handling and team motivation, adept at driving performance and exceeding goals with adaptability and strategic planning.

Overview

6
6
years of professional experience

Work History

Assistant Manager

Dollar General
03.2024 - 12.2024
  • Led training initiatives, enhancing employee skills and confidence.
  • Developed contingency plans with team to address potential disruptions.
  • Established open lines of communication with team for feedback and suggestions.
  • Cultivated cohesive team environment by providing clear direction and support.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Identified inefficiencies to propose actionable improvements for overall workflow.
  • Addressed service gaps with targeted initiatives to exceed customer expectations.

Office Administrator

Amore Properties
06.2022 - 03.2024
  • Fostered team collaboration by initiating regular team meetings.
  • Established streamlined procedures for document management for enhanced accessibility.
  • Monitored expenditures for better financial control.
  • Optimized office budget by renegotiating vendor contracts.
  • Addressed customer concerns promptly, leading to increased satisfaction.
  • Took calls and scheduled cleanings for the company.

Sandwich Artist

SUBWAY®Restaurants
01.2019 - 02.2020
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Collaborated with team members to maintain a smooth workflow during busy hours.

Education

High School Diploma -

Danbury High School
Texas City, TX
05-2022

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Time management
  • Team motivation
  • Problem-solving
  • Sales growth
  • Verbal and written communication
  • Adaptability and flexibility
  • Scheduling and planning
  • Workplace safety compliance

Timeline

Assistant Manager

Dollar General
03.2024 - 12.2024

Office Administrator

Amore Properties
06.2022 - 03.2024

Sandwich Artist

SUBWAY®Restaurants
01.2019 - 02.2020

High School Diploma -

Danbury High School

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Dominque Todd