Dominyc Toledo
Tampa,FL
Summary
Bilingual sales advisor skilled in customer engagement and persuasive communication. Successfully contributed to improving customer satisfaction while leveraging CRM tools for effective follow-up and relationship management. Positive, collaborative, and adaptable, with the ability to work effectively in team settings. Great communication strategies and problem-solving techniques, proficient in using collaborative tools and managing group dynamics. Dedicated to contributing to team success and achieving organizational goals through cooperative efforts.
Overview
2
2
Languages
1
1
Certification
3
3
years of professional experience
Work History
Lifeguard
Westchase Swim And Tennis
Tampa, FL
05.2023 - 01.2026
- Monitored pool activities to ensure safety regulations and protocols.
- Trained new lifeguards on emergency procedures and operational standards for effective performance.
- Developed schedules for lifeguard shifts, ensuring optimal coverage during peak hours for patron safety.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided immediate response to emergencies, administering first aid and CPR.
- Educated patrons on safe swimming practices and pool rules to promote a secure environment.
- Conducted regular inspections of pool area, identifying and addressing potential hazards efficiently.
Sales Advisor
Jerry Ulm Chrysler, Dodge, Jeep, Ram Tampa
Tampa, FL
02.2026 - Current
- Helped customers in selecting vehicles that meet their needs and preferences.
- Conducted product demonstrations to highlight vehicle features and benefits.
- Worked with team members to ensure a seamless sales process and customer experience.
- Maintained up-to-date knowledge of automotive industry trends and competitor offerings.
- Worked With CRM software to track customer interactions and follow-up actions effectively.
- Helped customer inquiries and concerns promptly, enhancing overall satisfaction levels.
- Worked with both English and Spanish Customers
Education
High School Diploma -
Sickles High School
Tampa, FL05-2023
Associate of Business Administration - Business
Hillsborough Community College
Tampa, FL12-2025
Skills
- Sales experience
- Customer service experience
- Brand awareness
- Building rapport
- Sales background
- Persuasion techniques
- Upselling strategies
- Fluent In English and Spanish
- CRM proficiency
- Cold calling
- Customer service
- Customer needs assessment
- Client service
Certification
- CSP - Certified Sales Professional
- First Aid/CPR Certified
- Bilingual Customer Service Representative
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Advisor
Jerry Ulm Chrysler, Dodge, Jeep, Ram Tampa
02.2026 - Current
Lifeguard
Westchase Swim And Tennis
05.2023 - 01.2026
High School Diploma -
Sickles High School
Associate of Business Administration - Business
Hillsborough Community College