Domitian Alexandru

Greeted clients to create welcoming environment.

Answered phone calls promptly to assist inquiries.

Updated customer profiles to ensure accurate records.

Performed visual acuity tests to assess patient needs.

Completed clerical tasks efficiently to support operations.

Screened patients to assist medical providers in optometry and ophthalmology.

Checked vision and eye pressure, ensuring accurate assessments.

Dilated patients for comprehensive examinations and evaluations.

Conducted medical history reviews to identify potential risks.

Obtained cataract measurements to support diagnostic efforts.

Captured eye-related photographs and scans for disease identification.

Procured medical notes (HPIs) to maintain thorough patient records.

Performed miscellaneous tasks such as Schirmer testing and color plate assessments.

Ensured accuracy of catering orders through meticulous quality control.

Assembled subs with attention to detail and presentation.

Restocked stations to maintain operational efficiency and readiness.

Conducted inbound and outbound calls of moderate complexity to engage with members.

Updated member profiles to ensure accurate customer information.

Assessed barriers to medication adherence, focusing on blood pressure, cholesterol, and diabetes medications for Medicare patients.

Executed quality control measures by evaluating representative calls and performing monitoring evaluations.

Provided guidance to representatives to enhance performance and service delivery.

Processed and organized incoming mail to maintain efficient workflow.

Handled high-volume inbound phone calls, ensuring prompt customer assistance.

Assisted customers with troubleshooting issues over the phone.

Executed payment processing to facilitate transactions.

Performed various clerical tasks to support operational efficiency.

Processed incoming and interoffice mail while maintaining organization of documents.

Executed data entry tasks and compiled comprehensive property files.

Handled customer inquiries via phone, email, and chat, ensuring prompt responses.

Managed customer accounts and facilitated order processing and payment transactions.

Informed customers about products and services to enhance satisfaction.

Demonstrated strong documentation skills while multitasking effectively.

Assisted customers in troubleshooting issues over the phone, resolving concerns promptly.

Utilized efficient hand-key indexing for alpha and numeric characters.

Mastered predefined rules for vendor information selection.

Reported discrepancies, implemented corrections, and attained cross-training in two additional departments.

Demonstrated strong customer service performance to enhance client satisfaction.

Processed data efficiently to ensure timely updates.

Managed filing and faxing of documents to maintain organized records.

Tracked incoming shipments to coordinate deliveries accurately.

Handled incoming calls to address inquiries and facilitate sales processing.

Developed strong customer service skills through consistent interaction with diverse clientele.

Enhanced teamwork abilities by collaborating effectively with colleagues in various tasks.

Focused on bagging groceries and retrieving carts to maintain store efficiency.

Executed miscellaneous tasks throughout grocery store to support operations and customer satisfaction.