Domonic Cleland

Duties:

-Check in guests

-Provide a tour of camp as well as all of the amenities available

-Escort guests to their tents and answer any questions they may have during their stay.

-Translate for international guests

-Assist with anything hospitality related at camp.

• Managed reservations using property management systems to enhance operational efficiency.
• Delivered exceptional guest services by anticipating needs and providing personalized recommendations.
• Oversaw daily concierge operations, ensuring adherence to company policies and quality standards.
• Led initiatives to enhance guest experience, resulting in increased positive reviews and repeat visits.
• Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
• Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.

• Manage inventory for a VERY busy recreational dispensary
• Work with metric and dutchie to address any issues with inventory and audit stock
• Major focus on keeping the store complaint
• Stocking products throughout the day
• Setting up deals and discounts for in the morning for the upcoming day
• Using metric/dutchie to price out flower/concentrate/vapes
• Assisting budtenders in locating the right product for their customer/patient
• Worked at dispensary processing facility on manifests and prepping orders to be sent to the store via secure transport.
• Fluent in dutchie/metric (manifest building etc.)

• Worked as a Budtender/Herbal Consultant
• Guided patients/customers through the experience finding them the best product to suit their needs
• Used Leaflogix, Metric, and dutchie
• Filled in as receptionist when necessary

• Worked as a package handler, assisted in new employee training.

• Barista, handled drive thru sales, front of house sales, closing the building and making sure the store is tidy for the opening shift the following day.

• I was in charge of inputting and calibrating parts and blueprints around the facility.
• I used a software to organize and collect calibration data for the plant.
• I really enjoyed the job and the pay was amazing, however the hours were conflicting with my college schedule and I had to step away from the position.

• Worked as a server