Domonic Contreras
Fort Morgan,CO
Summary
Dynamic Carhop Server at Sonics Drive In with a proven track record in delivering exceptional customer service and maintaining a clean, welcoming environment. Skilled in cash handling and complaint resolution, I thrive under pressure, ensuring timely service and fostering a positive atmosphere for both guests and team members.
Offering friendly and positive attitude with willingness to learn and grow in customer-focused environment. Brings ability to quickly understand menu items and order-taking systems and is ready to use and develop communication and customer service skills in [Desired Position] role.
Experienced with customer service in fast-paced environment. Utilizes strong interpersonal and multitasking skills to ensure smooth and efficient service. Track record of maintaining high standards of order accuracy and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Carhop Server
Sonics Drive In
04.2025 - Current
- Delivered food and beverages efficiently to customers at their vehicles.
- Maintained cleanliness of service area and dining space to ensure a welcoming environment.
- Assisted with drive-in operations, providing prompt service during peak hours.
- Collaborated with kitchen staff to ensure timely preparation of orders.
- Took customer orders accurately using handheld point-of-sale system.
- Worked as part of a team to streamline service processes for improved efficiency.
- Adapted quickly to changing menu items and promotions while delivering exceptional service.
- Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
- Upheld stringent food safety standards by following proper sanitation procedures during all aspects of food handling and preparation.
- Handled cash transactions accurately, providing correct change and processing credit card payments securely.
- Answered guest questions and promoted special products.
- Ensured timely delivery of food and beverages to customers, prioritizing exceptional service.
- Communicated with management and associates to set and exceed sales and customer satisfaction goals.
- Contributed to team success by regularly communicating with coworkers and offering assistance when needed.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Memorized orders and maintained [Number]% accuracy in high-traffic times.
- Resolved customer complaints professionally, demonstrating empathy and understanding of their concerns.
Education
High School Diploma -
Goal High School
Ft Morgan ColoradoSkills
- Food delivery
- Cleanliness maintenance
- Drive-in operations
- Order accuracy
- Cash handling
- Team collaboration
- Customer engagement
- Complaint resolution
- Timely service delivery
- Stress management
- Positive work environment
- Excellent customer service
- Energy and enthusiasm
- Quick learner
- Flexibility
- Handling complaints
- Maintaining appearance
- Friendly attitude
- Fast and efficient
- Good communication
- Willing to learn
- Teamwork and collaboration
- Works Well Under Pressure
- Order taking
- Customer interaction
- Customer focus
- Flexible schedule
Timeline
Carhop Server
Sonics Drive In
04.2025 - Current
High School Diploma -
Goal High School