Domoniek Erby
Wadsworth,OH
Summary
Results-driven professional with a strong background in business and IT seeking an opportunity to apply education, skills, and experience. Committed to making a significant impact and demonstrating high levels of professionalism. Proven track record of delivering solutions in fast-paced environments, thriving under pressure and working independently or collaboratively.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Specialty Sales Team Member
Target
Wadsworth, OH
03.2023 - Current
- Engage in regular team updates on task progress
- Provide exceptional customer support by maintaining professional behavior
- Enhanced compliance with safety protocols, decreasing accident occurrences
- Developed sales strategies to increase customer base and revenue.
Implementation Support Specialist
Cleveland Clinic: Mercy Hospital
Canton, OH
09.2021 - 12.2022
- Managed inventory on a daily basis alongside the technical team.
- Maintained consistent stock availability with zero back orders
- Analyzed customer feedback on existing implementations and proposed changes or improvements accordingly.
Associate
Amazon Fulfillment Center
Akron, OH
10.2020 - 05.2022
- Oversaw order processing and shipment preparation
- Evaluated items for quality control before delivery
- Worked collaboratively with team members, boosting efficiency by 25% in 2021
- Conducted training sessions on machinery handling and workplace safety
Associate
Dominos
Allendale, MI
08.2019 - 07.2020
- Ensured efficient and precise transaction handling
- Maintained customer satisfaction by clearly conveying information and addressing concerns
- Addressed customer complaints through strategic resolution methods
- Supervised customer movement for optimal service delivery
Education
Bachelor of Science - Organizational Supervision, Computer Information Systems
The University of Akron
Akron, OH08.2022
Skills
- Python
- Visual Basic
- Java
- C
- HTML5
- CSS
- JavaScript
- SQL
- MySQL DBMS
- Microsoft SQL Server DBMS
- Windows OS
- UNIX/Linux OS
- Microsoft Office/Word/Excel
- Collaborative Team Engagement
- Effective Leadership
- Analytical Problem Solving
- Effective Organization
- Customer service
- Product QA testing and evaluation
- Project Management
- Adaptability
Awards
Grand Valley State University (GVSU) African Student Council Member, GVSU Black Student Union Member, National Junior Honor Society Member, 2018 Benton Harbor High School Graduating Class Salutatorian, Boys and Girls Club Alumni (2014 Club Ambassador), 4x All-State Michigan D2 High School Track & Field Athlete, Benton Harbor High School Football Team (2016/2017 undefeated regular season), Benton Harbor High School Basketball Team
Certification
- Data Analyst
Timeline
Specialty Sales Team Member
Target
03.2023 - Current
Implementation Support Specialist
Cleveland Clinic: Mercy Hospital
09.2021 - 12.2022
Associate
Amazon Fulfillment Center
10.2020 - 05.2022
Associate
Dominos
08.2019 - 07.2020
- Data Analyst
Bachelor of Science - Organizational Supervision, Computer Information Systems
The University of Akron
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