Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Certification
Affiliations
Accomplishments
References
Timeline
Generic

Domonique Aeriel

Houston,TX

Summary

Dedicated and dynamic professional with a diverse background in customer service, office assistance, and restaurant operations. A proven record of providing excellent customer service, managing multiple tasks effectively, and learning all functions of operational software. Aiming to leverage my experience and skills to contribute to the success of BLVD Adult Playground as a Manager.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Office Assistant

Unique Tax Group
Houston , TX
2014.04 - Current
  • Oversee administrative tasks with a focus on client data management, ensuring precision and confidentiality
  • Enhance operational workflows by adopting and mastering various tax and bookkeeping software, contributing to the efficiency and accuracy of our services
  • Engage with clients to deliver outstanding service, addressing inquiries with prompt and effective resolutions
  • Manage and input client information into Excel, upholding the highest standards of data integrity
  • Perform additional duties as required, including but not limited to, answering phones, managing email correspondence, and maintaining a seamless line of communication with both clients and staff.

Server/Shift Lead

Gatsby’s Grill
Houston , TX
2023.01 - 2024.01

Server/Shift Lead

Parish Line Bistro
New Orleans , LA
2022.10 - 2023.02

Server/Shift Lead

Soule Café
New Orleans , LA
2022.08 - 2022.10

Maitre'd

Maple and Rose Café
Mamaroneck , NY
2019.04 - 2020.07
  • Efficiently orchestrate the ebb and flow of Maple and Rose Cafe’s bustling dining room, expertly balancing reservations, and walk-ins with a welcoming demeanor
  • Serve as the pivotal link between patrons and the culinary team, ensuring seamless communication and the highest level of dining satisfaction
  • Cultivate a deep familiarity with the cafe's offerings to advise on menu selections with enthusiasm and authority
  • Oversee the dining area's ambiance and operations, swiftly addressing any guest concerns to uphold an exceptional standard of service.

Server/Shift Lead

Baytown Seafood
Houston , TX
2017.11 - 2018.02

Education

Bachelors in science of business administration - Business Administration And Management

Colorado Technical University
Colorado Springs, CO
12.2025

High School Diploma -

Redondo Union High School
Redondo Beach, CA
2011-06

Skills

  • Excellent listener
  • Friendly, courteous, & service oriented
  • Poised under pressure
  • Staff training & coaching
  • Recruiting & hiring talent
  • Quality assurance
  • Solid written & verbal communicator

Hobbies and Interests

  • Dancing
  • Travel
  • Studies
  • Great food
  • Farmers Market volunteer
  • Tequila
  • Social media
  • Investing

Certification

  • State Food Safety Food Handlers Certificate

Affiliations

  • Dancing
  • Travel
  • Great Food
  • Social Media
  • Live Music

Accomplishments

  • Awarded by the city of Yonkers as an Inspirational community member 2017-2018

References

References available upon request.

Timeline

Server/Shift Lead

Gatsby’s Grill
2023.01 - 2024.01

Server/Shift Lead

Parish Line Bistro
2022.10 - 2023.02

Server/Shift Lead

Soule Café
2022.08 - 2022.10

Maitre'd

Maple and Rose Café
2019.04 - 2020.07

Server/Shift Lead

Baytown Seafood
2017.11 - 2018.02

Office Assistant

Unique Tax Group
2014.04 - Current

Bachelors in science of business administration - Business Administration And Management

Colorado Technical University

High School Diploma -

Redondo Union High School
  • State Food Safety Food Handlers Certificate
Domonique Aeriel