Domonique Bentley
Philadelphia,Pennsylvania
Summary
Highly motivated and results-driven warehouse professional bringing extensive experience in distribution. Team player and natural leader with excellent communication skills.
Stocking, , with 3 years of experience. Areas of expertise include supervising being a team leader making sure the merchandise is handle properly. .
Overview
12
12
years of professional experience
1
1
Certification
Work History
Home Health Aide
Open Systems
06.2018 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
- Provided transportation, managing and scheduling appointments.
- Performed basic household chores, including washing floors, washing dishes, vacuuming, garbage disposal and dusting.
Power Industrial Equipment Operator
United States Post Office
10.2023 - 10.2024
- Operated range of heavy equipment on regular basis with advanced skill.
- Maintained and cleaned equipment after each job and inspected.
- Operated machining equipment safely with team of operators.
- Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
- Drove vehicles to and from work sites and maintained clean driving record.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
City Carrier Assistant
United States Post Office
07.2019 - 08.2021
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Planned and cased mail in sequence of delivery for designated route.
- Operated vehicles and equipment to transport packages and mail pieces.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
Customer Service Associate
Lowes
04.2019 - 07.2019
- Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Supported branding strategy by ensuring product displays aligned with corporate standards.
- Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans.
- Utilized exceptional communication to connect with customers, assess needs and present solutions.
Department Manager
Forman Mills
10.2018 - 04.2019
- Built a talented and valuable team of departmental employees through outstanding mentoring, coaching and teaching skills.
- Ensured that all employees within the [Home] department presented a positive, exemplary image to customers.
- Implemented process improvement initiatives within the department.
- Adhered to all safety procedures and company standards and policies.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Identified and diminished performance gaps by coaching and supervising subordinates.
- Managed overstocking, restocking and inventory control procedures during my shift.
- Alerted customers to upcoming sales events and promotions.
Overnight Stocker
Walmart
11.2014 - 12.2017
- Prioritized helping customers over completing other routine tasks in the store.
- Unboxed product and placed on shelves in an attractive manner according to layout guidelines.
- Determined customer needs by asking relevant questions and listening actively to the responses.
- Worked with the management team to implement the proper division of responsibilities.
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
- Welcomed customers into the store and helped them locate items.
- Responded to customer concerns with friendly and knowledgeable service.
- Stocked and replenished merchandise according to store merchandising layouts.
- Completed all daily tasks and special assignments with an efficient and quality-driven approach.
- Mentored new sales associates to contribute to the store’s positive culture.
Cashier Food Prep
Taco bell
03.2013 - 11.2014
- Maintain clean, neat and properly stocked check stand area.
- Stocked “point of purchase” areas with recipe cards, product coupons and promotional material.
- Inspected, pulled and stacked cleaned items and sent soiled items back for re-scrubbing and re-washing.
- Folded napkins throughout the day to maintain an adequate supply.
- Received frequent customer compliments for going above and beyond normal duties.
- Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
- Received customer payments.
- Collected and stored coupons.
- Welcomed customers into the store and helped them locate items.
Cashier Food Prep
Burger king
03.2013 - 08.2014
- Received customer payments.
- Directed customers to store locations.
- Responded to customer requests and directed to merchandise.
- Assisted customers in selecting items based on needs.
- Welcomed customers into the store and helped them locate items.
Education
High School Diploma -
Job corps
2013
Skills
- Warehouse and manufacturing operations
- Excellent sense of direction
- Quality management systems knowledge
- OSHA requirements knowledge
- Excellent time management
- Valid Philadelphia driver's license
- Team development
- Project management
- Fast learner
- Certified Pallet Jack Operator
Accomplishments
- Supervision
Supervised team of three staff members. - Project Development
Collaborated with team of highly motivated co-workers in the development of store assignment. - Creative Problem Solving:
Resolved product issue through consumer testing.
Certification
- Certificate to Prescribe in pennsylvania 2018
- certificate in importance of nutrition and diet for good health
- certificate in detecting and understanding levels of pain
- certificate in the effects of dementia on the brain
- certificate in elder abuse and neglect
- certificate caring for individuals with ALS
- Certificate in assisting stroke patient
- certificate in providing care for some one with dementia
- CHHA - Certified Home Health Aide
- CNA - Certified Nurse Assistant
Timeline
Power Industrial Equipment Operator
United States Post Office
10.2023 - 10.2024
City Carrier Assistant
United States Post Office
07.2019 - 08.2021
Customer Service Associate
Lowes
04.2019 - 07.2019
Department Manager
Forman Mills
10.2018 - 04.2019
Home Health Aide
Open Systems
06.2018 - Current
Overnight Stocker
Walmart
11.2014 - 12.2017
Cashier Food Prep
Taco bell
03.2013 - 11.2014
Cashier Food Prep
Burger king
03.2013 - 08.2014
- Certificate to Prescribe in pennsylvania 2018
- certificate in importance of nutrition and diet for good health
- certificate in detecting and understanding levels of pain
- certificate in the effects of dementia on the brain
- certificate in elder abuse and neglect
- certificate caring for individuals with ALS
- Certificate in assisting stroke patient
- certificate in providing care for some one with dementia
- CHHA - Certified Home Health Aide
- CNA - Certified Nurse Assistant
High School Diploma -
Job corps
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