Domonique Edwards
Charleston,SC
Summary
Highly motivated scheduling coordinator offering career in handling administrative tasks successfully while maintaining calendars for several-person firm. Promoting sharp computer and relationship-building talents coupled with exemplary communication skills. Excels in complex tasks involving multiple stakeholders, critical details and hard deadlines.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Student Nurse
ECPI University
Charleston, SC
08.2023 - Current
- Collaborated with physicians, nurses, and other healthcare professionals to provide quality patient care.
- Maintained accurate documentation of patient information, including vitals, assessments, and lab results.
- Provided patient care under the supervision of a Registered Nurse.
- Documented information about patient care, vitals and condition markers in computer system.
Scheduling Coordinator
Centauri Health Solutions
05.2022 - 08.2023
- Coordinated with department managers to adjust employee schedules as needed.
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Verified insurance coverage for each patient visit.
- Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
Direct Support Specialist II
Soth Carolina Department of Disabilities
Summerville, SC
03.2019 - 03.2022
- Provided assistance to individuals with disabilities in day-to-day activities and tasks.
- Maintained accurate records of client's progress.
- Ensured compliance with applicable regulations and laws relating to care of individuals with disabilities.
- Encouraged independence by teaching daily living skills such as budgeting, cooking, cleaning.
- Provided emotional support to clients during difficult times or crises situations.
Front Desk Receptionist
Wyndham Garden Summerville
Summerville, SC
06.2018 - 12.2018
- Greeted customers in a professional and friendly manner.
- Provided information about hotel amenities, services, and local attractions.
- Inputted guest information into computer system accurately and securely.
- Scheduled reservations for groups and special events.
Customer Service Representative
CONDUENT
Raleigh, NC
08.2017 - 03.2018
- Answer inquiries by clarifying desired information; researching, locating, and providing information
- Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
- Fulfill requests by clarifying desired information, completing transactions, and forwarding requests
- Sells additional services by recognizing opportunities to up-sell accounts and explain new features.
Certified Nursing Assistant
Raleigh Rehabilitation Center
Raleigh, NC
03.2016 - 08.2017
- Respond to patient call signals and request
- Provide physical support to assist patients with performing daily living activities
- Measure and record intake and output for patients and report to Nurse staffing
- Gather information from caregivers, nurses, or physicians about patient condition, treatment plans, or appropriate activities
- Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
Certified Nursing Assistant
Kerr Lake Nursing and Rehabilitation Center
Henderson, NC
08.2014 - 02.2016
- Observe or examine patients to detect symptoms that may require medical attention, such as Document and report observations of patient behavior, complaints, or physical symptoms to Nursing staff
- Lift or assist others to lift patients or move patients
- Prepare patients for surgery, treatment, or examinations.
CNA
Angellica Homes Health
Oxford, NC
03.2007 - 05.2014
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Transported patients to treatment units, using wheelchair or strher.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
Education
License Practical Nurse - Practical Nursing
ECPI
11.2024
Certified Nursing Assistant -
VANCE GRANVILLE COMMNUITY COLLEGE
02.2016
Skills
- Strong Work Ethic
- Schedule Management
- Information Management
- Customer engagement and support
- Customer Relationship Management
- Attention to Detail
Certification
- BLS CERTIFIED
- CPR CERTIFIED
- CNA CERTIFIED
Timeline
Student Nurse
ECPI University
08.2023 - Current
Scheduling Coordinator
Centauri Health Solutions
05.2022 - 08.2023
Direct Support Specialist II
Soth Carolina Department of Disabilities
03.2019 - 03.2022
Front Desk Receptionist
Wyndham Garden Summerville
06.2018 - 12.2018
Customer Service Representative
CONDUENT
08.2017 - 03.2018
Certified Nursing Assistant
Raleigh Rehabilitation Center
03.2016 - 08.2017
Certified Nursing Assistant
Kerr Lake Nursing and Rehabilitation Center
08.2014 - 02.2016
CNA
Angellica Homes Health
03.2007 - 05.2014
License Practical Nurse - Practical Nursing
ECPI
Certified Nursing Assistant -
VANCE GRANVILLE COMMNUITY COLLEGE