Kind and detail-oriented professional with experience in payroll processing, accounts payable, file management and administrative support. Combines excellent customer service with a commitment to getting things right the first time.
Overview
7
7
years of professional experience
Work History
Secretary
Lake Arbor Elementary School
01.2023 - 05.2024
Effectively conveyed complex concepts in a simplified and engaging manner, ensuring comprehension for diverse learners
Adapted communication style based on students' academic levels to ensure clear understanding and engagement
Attentively listened and responded to student questions and feedback while demonstrating empathy and understanding
Built positive and respectful relationships with students, colleagues, and parents, fostering a supportive learning environment
Created Excel spreadsheets to track student progress, behavior incidents, and individualized learning plans
Successfully managed classroom dynamics, maintaining a positive learning environment and ensuring students' engagement and progress
Adapted quickly to various grade levels and subject matters, demonstrating versatility and flexibility
Demonstrated cultural awareness and sensitivity when interacting with students from diverse backgrounds
Used positive guidance techniques and strategies to promote appropriate behavior and emotional expression
Substitute Teacher
Prince George's County Public Schools
08.2019 - 05.2023
Assisted an average 40 callers a day in accessing and utilizing Prince George's County Public Schools (PGCPS) resources, such as the PGCPS homepage, Schoolmax, and MySchoolBucks, while resolving technical problems as needed
Effectively escalated issues with registering new students by acting as a liaison between parents and our Registrar
Provided thorough administrative support to over 20 faculty and administration members by distributing mail and timesheets to staff as well as scheduling bulk purchase orders for classrooms
Collaborated with the Principal and Vice Principal to craft internal memos, newsletters and announcements to be disseminated to faculty members and parents by using Microsoft Word
Expertly maintained accurate and up-to-date records including student lunch balances and daily attendance by using Microsoft Excel
Observed and analyzed caller needs to precisely track trends then participated in cooperative endeavors with administration to improve customer service
Project Manager/Executive Assistant
Terk Entertainment Group
04.2018 - 05.2019
Supervised a team of 4 and spearheaded the execution of 'This Business of Entertainment,' empowering aspiring actors, directors, writers, and producers in the entertainment industry
Fostered and cultivated relationships with various contractors, including graphic designers and web designers, to complete projects successfully
Provided onsite event management, overseeing logistics, production, and audiovisual needs for various events
Cultivated a network of partnerships across vertical departments, ensuring seamless project execution
Organized daily conference calls, webinars, and in-person meetings, arranging scheduling, catering, and conference rooms
Created and managed schedules to ensure projects were on track, holding all parties accountable through weekly meetings and periodic check-ins
Communicated directly with the CEO, sharing thoughts and ideas to enhance project efficiency
HR Assistant
Epilepsy Foundation of Maryland
05.2017 - 04.2018
Managed payroll processing by verifying timesheets and ensuring accuracy of payments for 35 employees.
Packaged new hire packets and materials for distribution to newly hired employees.
Provided administrative support to managers by scheduling meetings, arranging conference calls and taking notes during meetings.
Maintained employee records including benefits, leaves of absence, performance reviews and disciplinary actions.
Prepared monthly reconciliations of all payroll related accounts.
ASD Support Paraeducator at Pleasant Lake Elementary School/Walled Lake Consolidated SchoolsASD Support Paraeducator at Pleasant Lake Elementary School/Walled Lake Consolidated Schools