Summary
Overview
Work History
Education
Skills
Timeline
Generic

DOMONIQUE GAY

Atlanta,GA

Summary

Kind and detail-oriented professional with experience in payroll processing, accounts payable, file management and administrative support. Combines excellent customer service with a commitment to getting things right the first time.

Overview

7
7
years of professional experience

Work History

Secretary

Lake Arbor Elementary School
01.2023 - 05.2024
  • Effectively conveyed complex concepts in a simplified and engaging manner, ensuring comprehension for diverse learners
  • Adapted communication style based on students' academic levels to ensure clear understanding and engagement
  • Attentively listened and responded to student questions and feedback while demonstrating empathy and understanding
  • Built positive and respectful relationships with students, colleagues, and parents, fostering a supportive learning environment
  • Created Excel spreadsheets to track student progress, behavior incidents, and individualized learning plans
  • Successfully managed classroom dynamics, maintaining a positive learning environment and ensuring students' engagement and progress
  • Adapted quickly to various grade levels and subject matters, demonstrating versatility and flexibility
  • Demonstrated cultural awareness and sensitivity when interacting with students from diverse backgrounds
  • Used positive guidance techniques and strategies to promote appropriate behavior and emotional expression

Substitute Teacher

Prince George's County Public Schools
08.2019 - 05.2023
  • Assisted an average 40 callers a day in accessing and utilizing Prince George's County Public Schools (PGCPS) resources, such as the PGCPS homepage, Schoolmax, and MySchoolBucks, while resolving technical problems as needed
  • Effectively escalated issues with registering new students by acting as a liaison between parents and our Registrar
  • Provided thorough administrative support to over 20 faculty and administration members by distributing mail and timesheets to staff as well as scheduling bulk purchase orders for classrooms
  • Collaborated with the Principal and Vice Principal to craft internal memos, newsletters and announcements to be disseminated to faculty members and parents by using Microsoft Word
  • Expertly maintained accurate and up-to-date records including student lunch balances and daily attendance by using Microsoft Excel
  • Observed and analyzed caller needs to precisely track trends then participated in cooperative endeavors with administration to improve customer service

Project Manager/Executive Assistant

Terk Entertainment Group
04.2018 - 05.2019
  • Supervised a team of 4 and spearheaded the execution of 'This Business of Entertainment,' empowering aspiring actors, directors, writers, and producers in the entertainment industry
  • Fostered and cultivated relationships with various contractors, including graphic designers and web designers, to complete projects successfully
  • Provided onsite event management, overseeing logistics, production, and audiovisual needs for various events
  • Cultivated a network of partnerships across vertical departments, ensuring seamless project execution
  • Organized daily conference calls, webinars, and in-person meetings, arranging scheduling, catering, and conference rooms
  • Created and managed schedules to ensure projects were on track, holding all parties accountable through weekly meetings and periodic check-ins
  • Communicated directly with the CEO, sharing thoughts and ideas to enhance project efficiency

HR Assistant

Epilepsy Foundation of Maryland
05.2017 - 04.2018
  • Managed payroll processing by verifying timesheets and ensuring accuracy of payments for 35 employees.
  • Packaged new hire packets and materials for distribution to newly hired employees.
  • Provided administrative support to managers by scheduling meetings, arranging conference calls and taking notes during meetings.
  • Maintained employee records including benefits, leaves of absence, performance reviews and disciplinary actions.
  • Prepared monthly reconciliations of all payroll related accounts.

Education

Bachelor of Fine Arts -

Howard University

Skills

  • New Employee Onboarding
  • Effective Communication
  • Payroll Processing
  • Records Management
  • Administrative Support
  • ADP Payroll
  • Microsoft Suite
  • Calendar Management
  • Cultural Sensitivity
  • Confidentiality

Timeline

Secretary

Lake Arbor Elementary School
01.2023 - 05.2024

Substitute Teacher

Prince George's County Public Schools
08.2019 - 05.2023

Project Manager/Executive Assistant

Terk Entertainment Group
04.2018 - 05.2019

HR Assistant

Epilepsy Foundation of Maryland
05.2017 - 04.2018

Bachelor of Fine Arts -

Howard University
DOMONIQUE GAY