Domonique Johnson
Houma,LA
Summary
Maintain high-volume medical office environments by efficiently coordinating files, appointments and other patient needs. Proven skills in Microsoft Word and PowerPoint environments with expertise in managing provider requirements. Positive and upbeat with excellent interpersonal communication skills.
Overview
6
6
years of professional experience
Work History
Unit Secretary
CHATEAU TERREBONNE HEALTH
HOUMA , LA
10.2019 - 04.2022
- Managed incoming calls and directed to appropriate department.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Maintained current and accurate medical records for patients.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
Mental Health Technician
Compass Behavioral Center
HOUMA, LA
02.2020 - 03.2022
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
Cashier
Walmart
HOUMA, LA
08.2017 - 01.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
H.l BOURGEOIS HIGH SCHOOL
Gray, LA05.2014
Skills
- EMR Systems
- Nursing Unit Operations
- Medical Report Preparation
- Medical Recordkeeping
- Data Entry Software
- Patient Health Information Access
Timeline
Mental Health Technician
Compass Behavioral Center
02.2020 - 03.2022
Unit Secretary
CHATEAU TERREBONNE HEALTH
10.2019 - 04.2022
Cashier
Walmart
08.2017 - 01.2019
High School Diploma -
H.l BOURGEOIS HIGH SCHOOL
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