Domonique Luckey
Hartford,CT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Amazon Delivery Driver
Nutmeg Courier
11.2023 - Current
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Parking Ambassador
REEF Technology
11.2022 - 11.2023
- Handling parking for events
- Wrote and issues citations or warnings to owners of vehicles.
- Checked listings of vehicles to be booted or towed and completed necessary forms and boot placement on vehicles.
- patrolling Hartford area
- Answered general questions about parking fees, facilities, and directions.
- Observed and monitored parking lot or garage to preserve safety of customers and vehicles.
- Issued parking citations to enforce parking regulations.
Learning Ambassador
Amazon
09.2021 - 04.2022
- Led small group sessions to help students review and practice concepts.
- Supported student learning needs and provided individualized guidance to promote goal-achievement.
Selector/Picker
ALDIs Inc
01.2020 - 01.2021
- Manages pick ticket orders
- Pulls warehouse items from the shelves
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Ensures that orders are accurate
- Stages items correctly for delivery
- Operates handling equipment and ensures safety regulations are followed.
- Completed daily orders with expert picking and packing of shipments.
Package Handler
FedEx Ground
09.2019 - 01.2020
- Sorting deliveries and ensuring they are properly routed
- Loading parcels into FedEx ground vehicles
- Adhering to safe package handling practices at all times
- Scanning parcels to ensure they are appropriately tracked
- Working with management to resolve any safety-related issues
- Responsible for physically loading and unloading packages by hand, including placing, pushing, lifting, carrying and pulling the item in an efficient and safe manner.
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
Receptionist
VALASSIS
11.2018 - 06.2019
- Front desk responsibilities of answering phones and transferring calls, issuing badges and tracking login book, welcoming and directing visiting clients and business associates to proper departments
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Receptionist/Guest Services
EXELA TECHNOLOGIES
02.2017 - 04.2019
- Interacted with customers in a welcoming and professional manner and answering any inquiries
- Directed visiting clients and business associates to proper department within organization
- Acted as the first line of security by controlling who enters the office
- Documented visitor tracking in logbook and issued badges
- Utilized email and fax machine, Microsoft Excel for billing data entry, Microsoft Word for office memos, also set-up meetings and ordered office supplies as needed
Front Desk Agent/Night Auditor
WATERFORD HOTEL GROUP
11.2016 - 01.2018
- Greeted and registered customers before assigning rooms
- Verified clients' credit and established what payment method would be used for accommodation
- Reviewed, organized and processed all receipts for hotel during night shift
- Answered customer telephone calls promptly and appropriately handled needs.
- Maintained clean and organized front desk areas to uphold polished company image.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Collected room deposits, fees, and payments.
- Answered multi-line phone system and enthusiastically greeted callers.
Picker/Packer
AMAZON DISTRIBUTION
10.2015 - 09.2017
- Located, scanned and packaged items to be delivered to clients
- Review condition of inventory to ensure customers would receive a functional product
Sales Associate
KOHL'S
11.2013 - 01.2014
- Resolved customer complaints by actively listening and finding a solution
- Organized and sorted a variety of goods, shopping items and products in display casings
- Sanitized work stations and store areas to ensure a safe, clean environment for customers
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
Extraction Specialist
BANK OF AMERICA
04.2010 - 05.2012
- Performed administrative tasks while utilizing office equipment
- Opened, sorted and processed incoming/outgoing mail or payments
- Filed taxes and entered data into computer system
- Documented reports involving inventory and taxes
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
Education
High School Diploma -
Weaver High School/Culinary Arts Academy
Hartford, CT06.2012
Skills
- Receptionist
- Scheduling
- Billing
- Filing
- Data Entry
- Microsoft Office
- Outlook
- Organizational Skills
- Microsoft Word
- Clerical
- Inventory
- Microsoft
- Hotel Experience
- Guest Services
- Front Desk
- Customer Service
- Hospitality Experience
- Warehousing
- Loading
- Unloading
- Picker Packer
- Banquet Experience
- Culinary Experience
- Food Preparation
- Time management
- Microsoft Excel
- English
- Office experience
- Windows
- Driving
- Vehicle Operation
- Traffic Control
- Traffic Routing
- Guest Relations
- Payment Collection
Certification
- Electric Pallet Jack Certification, 01/01/20, Present
- Driver's License, 01/01/22, 01/01/30
Personal Information
Title: Receptionist (Contract)
Timeline
Amazon Delivery Driver
Nutmeg Courier
11.2023 - Current
Parking Ambassador
REEF Technology
11.2022 - 11.2023
Learning Ambassador
Amazon
09.2021 - 04.2022
Selector/Picker
ALDIs Inc
01.2020 - 01.2021
Package Handler
FedEx Ground
09.2019 - 01.2020
Receptionist
VALASSIS
11.2018 - 06.2019
Receptionist/Guest Services
EXELA TECHNOLOGIES
02.2017 - 04.2019
Front Desk Agent/Night Auditor
WATERFORD HOTEL GROUP
11.2016 - 01.2018
Picker/Packer
AMAZON DISTRIBUTION
10.2015 - 09.2017
Sales Associate
KOHL'S
11.2013 - 01.2014
Extraction Specialist
BANK OF AMERICA
04.2010 - 05.2012
High School Diploma -
Weaver High School/Culinary Arts Academy