Domonique Martinez
Denver,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Recruiter
Express Management LLC
09.2022 - 09.2023
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Human Resources Assistant /Employee Relations Specialist
Amazon.Inc
02.2022 - 09.2022
- Managed benefits administration, ensuring accurate enrollment and timely resolution of issues.
- Played a key role in conflict resolution efforts, resulting in improved workplace harmony.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Responded to employee inquiries regarding benefits and other HR topics.
Onboarding Specialist
Lutheran Family Services Of Rocky Mountains-LFSRM
08.2021 - 01.2022
- Coordinated pre-employment screenings, background checks, and documentation requirements to expedite hiring timelines and reduce potential delays in bringing talent onboard.
- Partnered with hiring managers to establish role-specific expectations for successful onboarding outcomes, aligning goals across departments within the organization as a whole.
- Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
- Helped new hires complete and submit required paperwork, set up benefits accounts, and initiate direct deposits.
Laboratory Records Admin. Assistant
United States Food And Drug Administration - FDA
04.2020 - 07.2021
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
- Interpreted laboratory results to provide technical advice to scientists.
- Improved laboratory efficiency by streamlining sample processing and data recording procedures.
- Collaborated with other departments to establish cohesive laboratory operations.
Document Control Specialist
NRCS-Natural Resource And Conservation Service
09.2018 - 01.2020
- Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.
- Maintained document archive and file server of approved documents and drawings to provide easy traceability and retrievability.
- Reduced document retrieval time by creating a comprehensive index system that prioritized ease of use.
Product Advisor
Microsoft
08.2016 - 07.2018
- Educated customers about billing, payment processing and support policies and procedures.
- Investigated and resolved customer inquiries and complaints quickly.
- Assisted customers with product needs and introduced new store offerings.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
Entitlement Specialist
IBM
11.2009 - 09.2013
- Resolved problems, improved operations and provided exceptional service.
- Managed a high volume of daily claims, prioritizing tasks according to urgency while maintaining attention to detail.
- Acted as a liaison between customers and company leadership, ensuring all parties were kept informed of claim status, progress, and expected outcomes.
- Checked documentation for accuracy and validity on updated systems.
Education
Associate of Science - Health Administration
Everest College - Colorado Springs
Colorado Springs, COSkills
- HR analytics
- Candidate Searching
- Strategic HR Planning
- Recruitment and hiring
- Administrative Support
- Documentation
- Payment Processing
- Accounts Payable
- Data Entry and 10-Key
- Customer Service
Timeline
Recruiter
Express Management LLC
09.2022 - 09.2023
Human Resources Assistant /Employee Relations Specialist
Amazon.Inc
02.2022 - 09.2022
Onboarding Specialist
Lutheran Family Services Of Rocky Mountains-LFSRM
08.2021 - 01.2022
Laboratory Records Admin. Assistant
United States Food And Drug Administration - FDA
04.2020 - 07.2021
Document Control Specialist
NRCS-Natural Resource And Conservation Service
09.2018 - 01.2020
Product Advisor
Microsoft
08.2016 - 07.2018
Entitlement Specialist
IBM
11.2009 - 09.2013
Associate of Science - Health Administration
Everest College - Colorado Springs