Reliable and upbeat Customer Service representative successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Beauty team member
Target
09.2018 - 12.2018
Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
Maintained a clean, organized, and visually appealing retail environment to attract and retain customers.
Educated clients about proper skincare routines for various skin types, leading to improved results from product use.
Cashier
Walmart
07.2011 - 10.2011
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Hair Stylist
Tanglez Salon
11.2010 - 06.2011
Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Collaborated with fellow stylists to create a positive work environment and share best practices.
Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Actively promoted salon specials and discounts through social media channels to increase bookings and attract new clients.
Personal Caregiver
Carol Tanner
03.2009 - 05.2011
Maintained clean, safe, and well-organized patient environment.
Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Office Assistant
Vital Gift
02.2007 - 08.2007
Completed clerical tasks such as filing, copying, and distributing mail.
Interacted with customers by phone, email, or in-person to provide information.
Managed daily data entry and kept clerical information accurate and up-to-date.
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Education
Cosmetology License - Cosmetology
Marinello Schools of Beauty
Hemet, CA
01.2010
High School Diploma -
Julian Charter High School
Murrieta, CA
01.2009
Skills
Strong Communication Skills
Client Relationship Building
Continuous learning mindset
Appointment Scheduling
Makeup Application Techniques
Product Knowledge Expertise
Hygiene and Sanitation Practices
Listening and Empathy
Hair Styling Proficiency
Customer Service
Attention to Detail
Certification
Cosmetology- Marinello School of Beauty
Volunteer Experience
Worked in a recreation center with kids and planned productive activities for them.
Worked at girl's camp planning activities, working with the girls, and preparing the meals throughout.
Landscaping for a homeless shelter for abused kids.