Domonique L Gordon
2633 Avie Dr Jennings,MO
Summary
I am a quick learner it,is easy for me to grasp and apply new technological methods and concepts. I thrive in both independent and collaborative work environments. Over the years I have acquired a high level of creativity and enthusiasm. My greatest attribute is self motivation and priding myself in having nothing less than perfect work ethic.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Direct Support Staff
Emmaus Homes
09.2022 - Current
- Clerical and support staff duties
- Provide professional and courteous care for clients appropriate with their unique and specific needs
- Assist clients with ADL’s, including transporting to and from activities, using adaptive equipment as needed
- Maintain a clean, safe and well-organized environment for individuals cared for.
- Support independence and well-being of individuals cared for.
- Update patient files with current vitals, behaviors and other data relevant to treatment planning.
- Monitored progress and documented patient health status changes to keep care team updated.
- Administer medication as directed by physician.
- Kept current with client’s Doctor’s appointments and changing medications.
- Document all behaviors and daily activities on flow sheet/ Therap before the end of each shift
- Complete all paperwork and documentations in a timely fashion
- Maintain household cleanliness.
- Cooke meals and assist individuals with eating tasks to support healthy nutrition.
- Responsible for obtaining vitals once a month for each individual cared for.
- Support daily hygiene needs of individuals by assisting with bathing, dressing, dental care and personal grooming.
- Provide compassionate and patient-focused care to cultivate well-being.
- Monitor clients' overall health and well-being and note significant changes.
- Transport individuals to events and activities, medical appointments.
- Record status and duties completed in logbooks for management.
Housing Specialist
Task Source Inc/ Chickasaw Nation Industry
04.2022 - Current
- Manage Voucher program utilizing ECM (Electronic Document Management)
- Explain regulations of the voucher program to tenants and property owners.
- Ensure voucher program procedures are followed.
- Decide what actions to take when deadlines are missed.
- Answer and route phone calls, respond to emails, data entry, reporting,
- Maintain polite and professional communication via phone, and email.
Processing Clerk
USDA Rural development, Task Source
07.2019 - 04.2022
- Process USDA customer Tax, Collections, Bankruptcy, Mortgage payments,
- Moratorium request, and Insurance policies
- Use Excel spreadsheet to print certified tracking labels
- Mailing and receiving mail pertaining to USDA customer accounts
- Deliver and pick up all in-office mail
- Remain current with all USDA Policies and Procedures
- Work both independently and as a team player
- Prepare and Process checks/ Accountable mail
- Familiar with mortgage serve.
- Filed electronic and hard copy documents to maintain organized records and prepare for imaging.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
Direct Support Staff
Emmaus Homes
02.2018 - 07.2019
- Clerical and support staff duties
- Provided professional and courteous care for clients appropriate with their unique and specific needs
- Assisted clients with ADL’s including transporting to and from activities, using adaptive equipment as needed
- Kept up with client’s Doctor’s appointments and changing medications
- Documented all behaviors and daily activities on flow sheet before the end of each shift
- Completed all paperwork and documentations in a timely fashion
- Maintained household cleanliness.
Mail carrier
United States Postal Service
02.2014 - 02.2018
- Duties included but were not limited to sorting, routing and delivery of mail/parcels using authorized postal vehicles
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Focus placed on efficiency, great customer service and close interaction with customers to ensure customer satisfaction
- Ensured envelopes and packages were properly sealed with appropriate postage
- Obtained signatures for special deliveries.
Direct Support Staff, Support and Clerk
Emmaus Homes
10.2011 - 02.2014
- Responsible for the direct care of individuals with developmental disabilities
- Assisting them to complete Activities of Daily Living
- (ADL) documenting at the end of each shift
- Medication pass
- Transporting and transferring using appropriate accommodations.
Stylist
Hair Visions
07.2010 - 10.2011
- Provided full salon services, including hair cutting, shampooing, blow drying, coloring and styling
- Maintain cleanliness of salon
- Styled hair using current hair cutting and styling trends
- Maintained adequate inventory of hair products and tools
- Ensured clients with scheduled appointments receive service in a timely manner
- Collected payments for salon services performed.
Clerical Office Assistant
Brighter Daycare and Preschool
04.2007 - 07.2010
- Filing appropriate documents and personal contact with parents using the daycare facility
- Prepared announcements, form letters and other documents as needed
- Organized attendance records
- Recorded money for field trips and filled in as a substitute teacher as needed.
Apprentice Hairstylist
Alternative Salon and Spa
08.2006 - 04.2007
- Performed various departmental, administrative and customer service duties
- Beautician apprentice.
Education
Diploma -
North County Tech HS
Mc Cluer High School
2008
Skills
- Efficient Internet Explorer, Microsoft word, Google, printer/copier, Excel
- Written and verbal communication
- Customer Service
- MEDICAL TERMINOLOGY AND Med level
- Compassionate Client Care
- Medicine Administration
- First Aid Certification
- Assisting with Daily Living
- Charting and Documentation
- Adobe Systems Adobe Acrobat
- Research
- Phone Answering
Certification
1 certification
CPR and First Aid
Registered with Department of Mental Health
License Cosmetologist
CNA Certification
Timeline
Direct Support Staff
Emmaus Homes
09.2022 - Current
Housing Specialist
Task Source Inc/ Chickasaw Nation Industry
04.2022 - Current
Processing Clerk
USDA Rural development, Task Source
07.2019 - 04.2022
Direct Support Staff
Emmaus Homes
02.2018 - 07.2019
Mail carrier
United States Postal Service
02.2014 - 02.2018
Direct Support Staff, Support and Clerk
Emmaus Homes
10.2011 - 02.2014
Stylist
Hair Visions
07.2010 - 10.2011
Clerical Office Assistant
Brighter Daycare and Preschool
04.2007 - 07.2010
Apprentice Hairstylist
Alternative Salon and Spa
08.2006 - 04.2007
Diploma -
North County Tech HS
Mc Cluer High School
1 certification
CPR and First Aid
Registered with Department of Mental Health
License Cosmetologist
CNA Certification
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