DOMYNIC WILLIAMS
Addison
Summary
Resourceful and safety-focused professional with a strong background in logistics, customer service, and independent field operations. Proven ability to assess complex situations, manage competing priorities, and provide high-quality service under pressure. Skilled in communicating effectively, solving problems, and adapting quickly to new environments. Seeking to transition into a Field Property Claims Adjuster role where investigative skills, physical fieldwork, and customer-first values are key.
Overview
9
9
years of professional experience
Work History
CDL Truck Driver
NORTHWEST CRANE SERVICE
Oklahoma City
12.2022 - Current
- Operated independently across long routes, managing tight schedules and ensuring on-time delivery with minimal supervision.
- Conducted thorough pre- and post-trip inspections, identifying mechanical issues and maintaining safe vehicle operations.
- Adapted quickly to route changes and weather conditions, maintaining compliance and customer satisfaction.
- Communicated with dispatch, vendors, and clients daily to confirm delivery details and problem-solve unexpected issues.
- Maintained detailed records of fuel usage, hours of service, and load documentation in line with federal regulations.
- Routinely accessed and worked in physically demanding environments including loading docks, warehouses, and yard sites.
Owner/Operator Truck Driver
RED DOBERMAN EXPRESS
Cedar Hill
10.2019 - 12.2022
- Managed full scope of logistics operations, including route planning, client communications, equipment maintenance, and documentation.
- Oversaw coordination with multiple vendors and service providers to ensure successful pickups and deliveries.
- Maintained records, performed safety inspections, and tracked expenses to manage the business efficiently.
- Demonstrated reliability, independence, and sound judgment in day-to-day problem-solving across long hauls.
CDL A OTR Driver
FROZEN FOOD EXPRESS
Lancaster
05.2018 - 10.2019
- Reacted decisively and quickly to protect spoilage.
- Processed shipment documents neatly and efficiently for each load.
- Observed driving regulations and safety procedures, maintaining excellent safe driving record.
- Operated a variety of commercial motor vehicles over long distances to deliver freight safely and efficiently.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Managed on-time, under-budget tow truck service execution across region while partnering with local authorities and USPS.
Assistant Store Manager
WAL-MART SUPERCENTER
Irving
02.2016 - 05.2018
- Provided exceptional customer service while resolving complaints and addressing escalated concerns with tact and efficiency.
- Managed emergency situations and urgent customer issues, coordinating resources to restore normal operations quickly.
- Trained and supervised a team of employees, fostering strong performance and consistent adherence to company policies.
- Analyzed store data, customer trends, and loss metrics to support continuous improvement in service and operations.
Education
HIGH SCHOOL DIPLOMA -
Despot High School
DeSoto, TX06.2014
Associate of Applied Business - BUSINESS MANAGEMENT
Cedar Valley College
Lancaster, TXSkills
- Investigative Thinking Root Cause Analysis
- Customer-Focused Communication
- Route Planning Self-Directed Field Work
- Problem Solving Under Pressure
- Proficient in managing timelines and project deliverables
- Customer service and relationship managementTime & Task Management
- Microsoft Office Mobile Apps Dispatch Systems
- Physical Field Readiness
- Clean driving record CDL Licensed
- Excellent communication and interpersonal skills
- Multitasking and Prioritization
- Identifying and resolving common customer issues
- Excellent written and Oral Communication skills
- Responding to Difficult Customers
Timeline
CDL Truck Driver
NORTHWEST CRANE SERVICE
12.2022 - Current
Owner/Operator Truck Driver
RED DOBERMAN EXPRESS
10.2019 - 12.2022
CDL A OTR Driver
FROZEN FOOD EXPRESS
05.2018 - 10.2019
Assistant Store Manager
WAL-MART SUPERCENTER
02.2016 - 05.2018
HIGH SCHOOL DIPLOMA -
Despot High School
Associate of Applied Business - BUSINESS MANAGEMENT
Cedar Valley College
Similar Profiles
Hunter MoomeyHunter Moomey
Engineering Intern at Northwest Crane ServiceEngineering Intern at Northwest Crane Service
MICHAEL REITSMAMICHAEL REITSMA
275 Ton Crane Operator at Maxim Crane Works275 Ton Crane Operator at Maxim Crane Works
Floyd BegayFloyd Begay
Ironworker at Bragg Crane ServiceIronworker at Bragg Crane Service
David PerezDavid Perez
Retail Associate and Cashier at Goodwill IndustriesRetail Associate and Cashier at Goodwill Industries
Casey BabcockCasey Babcock
Driver at UPSDriver at UPS