Domynique Mullen
Decatur,GA
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Efficient and precise with commitment to finishing jobs quickly and accurately. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
16
16
years of professional experience
Work History
Homeschool Teacher
Self
09.2018 - 05.2023
- Researched and chose appropriate curriculum to meet children's abilities and grade levels.
- Adapted teaching methods and instructional materials to meet students' varying needs and interests.
- Researched multiple curricula, methodologies and perspectives as part of educational planning.
- Organized hands-on instructional activities to supplement textbook instruction to engage and motivate students.
- Adapted teaching methods and lesson plans to changing student needs.
- Graded homework, quizzes, classwork and exams to report on progress of student achievements.
- Submitted and assembled student portfolios for local school district to satisfy legal guidelines.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Boosted cultural awareness by incorporating children's literature from world cultures.
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
Massage Therapist
Massage Luxe
06.2015 - 02.2016
- Massaged muscles and soft tissues of the body to provide treatment for medical conditions, injuries, or wellness maintenance
- Interviewed patients to gather medical information and to address concerns/preferences for the session
- Designed specific sessions based on clients individual needs
- Performed consecutive 30/60/90 minute quality massage therapy sessions
- Maintained professionalism and cleanliness of therapy room after every massage
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Assessed medical histories and conditions of clients to determine contraindications to massage services.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Evaluated client conditions to recommend appropriate massage therapy methods.
Warehouse Coordinator
NYK Logistics
06.2010 - 02.2014
- Accurately prepared shipping reports via Microsoft Word for upper management
- Assisted warehouse staff in researching and tracking internal data concerning freight
- Accurately prepared productivity spreadsheets daily via Microsoft Excel daily for upper management
- Provided written reports through data extraction of damaged freight and shipping containers
- Accurately audited all freight shipped using formulas via Microsoft Excel
- Collected and recorded freight data from internal source documents via Microsoft Excel
- Frequently updated data of new shipment information via Microsoft Excel
- Closed and sealed container doors using the necessary codes to complete task
- Calculated the projected weight of freight and containers via Microsoft Excel
- Created documents necessary for shipping all freight
- Answered and transferred all incoming calls accordingly
- Verified accuracy of shipping and receiving documents and maintained records.
- Communicated and integrated with other departments to share information and coordinate successfully.
- Performed data entry to maintain accurate records of inventory levels and shipping and receiving logs for management reports.
Seasonal Driver Helper
UPS
10.2011 - 01.2012
- Assisted the UPS Driver deliver and receive packages up to 75lbs at a brisk pace
- Organized packages by SLIC#, address, zip code, and street to avoid backtracking
- Loaded and unloaded truck
- Logged manifests for business pick-ups and drop-offs
- Operated the DIAD System (data entry)
- Greeted customers in a friendly and professional manner
- Ensured that customers provided a signature to receive packages when necessary
- Left detailed pick-up instructions when necessary
- Assisted driver with product or package deliveries to residential and commercial locations.
- Assisted drivers with loading and unloading packages onto delivery trucks to maintain deadlines.
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
- Used hand trucks and dollies to safely transport heavy and cumbersome packages.
- Prevented damage to packages and products by correctly securing loads.
- Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
- Scanned and tracked packages for delivery accuracy and security.
- Maintained vehicle organization and cleanliness and reported any issues to driver.
Document Management/QC Specialist
Doma Technologies
06.2007 - 06.2009
- Accurately prepared & scanned 100-350 confidential medical and government records into an electronic record system daily
- Answered and directed incoming calls accordingly
- Trained incoming employees of company policies, procedures, and daily tasks
- Made outgoing calls to clients concerning documentation errors for contracted sites
- Completed government contracted site documentation in a timely and error-free manner
- Team lead for medical record scanning sites
- Promoted to Quality Control Specialist in 2008
- Meticulously examined and validated each page of patients' medical records for quality control in an electronic record system
- Monitored work quality of employees and generated statistical reports
- Reported to external clients requested database information concerning their contracted site
- Complied with all HIPPA requirements
- Assisted manager with warehouse inventory control
- Accurately entered medical data into database
- Assisted in pick-ups and drop-offs of clients' confidential documents
- Provided assistance with inbound and outbound document processes, document sorting, logging and work order creation.
- Maintained document control system and updated work instructions, procedures and associated databases.
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
- Monitored due dates and deadlines and worked to submit all documents on time or early.
- Checked accuracy and completeness of documents to identify deficiencies and recommend corrective actions.
Education
Advanced Diploma - Massage Therapy
Cayce/Reilly School of Massotherapy
Business Administration Degree -
Tidewater Community College
2012
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Granby High School
2006
Skills
- Document Creation
- Electronic Content Management
- Digital File Organization
- Type 45-50 WPM
- Medical Terminology
- Microsoft Office Including Word & Excel
Timeline
Homeschool Teacher
Self
09.2018 - 05.2023
Massage Therapist
Massage Luxe
06.2015 - 02.2016
Seasonal Driver Helper
UPS
10.2011 - 01.2012
Warehouse Coordinator
NYK Logistics
06.2010 - 02.2014
Document Management/QC Specialist
Doma Technologies
06.2007 - 06.2009
Advanced Diploma - Massage Therapy
Cayce/Reilly School of Massotherapy
Business Administration Degree -
Tidewater Community College
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Granby High School