DON ACTON

• Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
• Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
• Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
• Oversaw facility renovations, ensuring ADA compliance and adherence to local building codes.

Managed investment portfolios to optimize asset performance and align with strategic goals.

• Managed day-to-day operations of residential properties, ensuring tenant satisfaction and property upkeep.
• Coordinated with vendors for repairs and renovations, maintaining budget compliance and quality standards.
• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Completed final move-out walk-throughs with tenants to identify required repairs.

• Developed comprehensive roofing solutions tailored to client specifications and budgets.
• Conducted detailed roof inspections to assess conditions and recommend appropriate services.
• Improved sales performance by tailoring presentations to suit individual client needs and preferences.
• Educated customers on the benefits of various roofing products, resulting in informed decision making
• Contributed to a positive work environment by actively participating in team meetings and sharing best practices among colleagues.

• Facilitated property transactions through effective client communication and relationship management.
• Conducted market analysis to determine competitive pricing strategies for listings.
• Mentored junior agents on best practices in sales techniques and customer service excellence.
• Negotiated, facilitated, and managed real estate transactions.
• Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.

• Answered customers' questions regarding products, prices, and availability.
• Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
• Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.

• Oversaw daily operations, ensuring high-quality service and adherence to health regulations.
• Developed and implemented efficient inventory management systems to minimize waste and reduce costs.
• Trained and mentored staff on customer service standards and food preparation techniques.
• Managed payroll, daily deposits, and cost controls.

• Developed and maintained strong customer relationships, enhancing client satisfaction and retention.
• Established new accounts through cold calling and personal visits to potential customers.
• Contacted new and existing customers to discuss ways to meet needs through specific products and services.
• Achieved or exceeded company-defined sales quotas.