Don Arnoux
Operations Manager
Warwick,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
Correctional Officer
New York City Department of Corrections
New York, NY
08.2015 - Current
- Inspected cells and conducted random searches of common areas.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Detected potential threats and quickly defused conflicts.
- Maintained clear and open communications with facility areas to support safe operations.
- Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
- Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
Operations Manager
The Home Depot Inc
Staten Island, NY
04.2010 - 08.2015
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Managed scheduling, training and inventory control.
- Recruited, hired and trained crew members on application of projects, customer relations and customer service.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Addressed customer concerns with suitable solutions.
- Researched and resolved issues with billing and invoices.
- Evaluated business metrics and data, conducted fiscal monitoring and reported incidents to management.
Bookkeeper
The Home Depot Inc
Staten Island, NY
04.2004 - 04.2010
- Performed basic accounting, payroll and bookkeeping services to manage business operations.
- Entered deposits, credit card charges and sales entries to facilitate cash management.
- Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing and collections.
- Prepared bank reconciliations, managed field audits and reviewed accounting records for accuracy.
- Reviewed purchase documents and company receipts for reconciliation with statements.
- Prepared accurate financial reports each month by collecting, analyzing and summarizing account information.
Education
NYS Peace Officer - Law Enforcement
New York City Correction Academy
East Elmhurst, NY01.2016
Bachelor of Science - Business And Managerial Economics
College of Staten Island of The City University of New York
Staten Island, NY05.2009
Associate of Science - Radiologic Technology
New Jersey City University
Jersey City, NJSkills
- Trained in Defensive Tactics
- Inmate Rights
- Ethical Standards of Conduct
- Excellent Problem Solver
- Non-Violent Intervention
- Crisis Prevention Intervention (CPI)
- Restraint Techniques
- First Aid and CPR Certified
- Payroll Liability and Deductions
- Data Analysis and Research
- Account Auditing
- Time Management
Timeline
Correctional Officer
New York City Department of Corrections
08.2015 - Current
Operations Manager
The Home Depot Inc
04.2010 - 08.2015
Bookkeeper
The Home Depot Inc
04.2004 - 04.2010
NYS Peace Officer - Law Enforcement
New York City Correction Academy
Bachelor of Science - Business And Managerial Economics
College of Staten Island of The City University of New York
Associate of Science - Radiologic Technology
New Jersey City University
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