District Manager with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth.
Overview
30
30
years of professional experience
1
1
Certification
Work History
District Manager
US FOODS CHEF'STORE
01.2017 - Current
Manage operations in 12 locations and have overseen up to 26 locations in 4 sates.
Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
Optimized in-store merchandising and monitored inventory availability to increase sales.
Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Store Manager
US FOODS CHEF'STORE Formerly Smart Foodservice
02.2001 - 01.2017
Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Improved customer satisfaction through staff training in customer service and product knowledge.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Developed a successful employee retention plan, reducing staff turnover rates significantly.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
Managed inventory control, cash control, and store opening and closing procedures.
Assistant Manager
US FOODS CHEF'STORE Formerly Smart Foodservice
07.1994 - 02.2001
Improved customer satisfaction by addressing and resolving complaints promptly.
Streamlined store operations for increased efficiency, implementing new processes and procedures.
Developed strong working relationships with staff, fostering a positive work environment.
Increased sales through effective merchandising strategies and targeted promotions.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
Business Management
South Western Oregon
Coos Bay, OR
Business Management
Clackamas Community College
Oregon City, OR
Skills
Strategic Planning
Contract Management
Leadership Development
Staff Recruiting
Financial Management
Multi-unit management
Territory Management
Operations Oversight
Certification
Portland State Today's Manager: Tomorrow's Leaders Executive Education Program - Certificate