Don Brendlinger
Beloit,WI
Summary
Knowledgeable and dedicated customer service professional with extensive experience in Sales industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
26
26
years of professional experience
Work History
Salesman, Repair Warranty Work, Customer Service
Ohio Furniture Mart
09.2023 - Current
- Increased sales by offering advice on purchases and promoting additional products.
- Promoted and up-sold products and services to meet needs of customers.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Manager of Operations
Grimms Furniture
07.1997 - 07.2000
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Partnered with vendors and suppliers to effectively manage and budget.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Interacted well with customers to build connections and nurture relationships.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
No Degree - General Studies
University of Akron
Akron, OHHigh School Diploma -
West Branch High School
Beloit, OH05.1987
Skills
- Client Relations Skills
- High-Volume Environments
- Correcting Discrepancies
- Client Rapport-Building
- Quality Control Standards
- Financial Transactions
- Performance Improvement
- Sales Report Generation
- Loan Applications
- Administrative and Office Support
- Trained in Salesforce
- Merchandise Orders and Exchanges
Additional Information
My work record is outstanding,always to work on time and rarely miss work.I enjoy interacting with all different backgrounds of people.
Timeline
Salesman, Repair Warranty Work, Customer Service
Ohio Furniture Mart
09.2023 - Current
Manager of Operations
Grimms Furniture
07.1997 - 07.2000
No Degree - General Studies
University of Akron
High School Diploma -
West Branch High School