Don Coffey
Indian Trail,NC
Summary
Military trained professional with substantial experience in medical laboratory settings. Skilled in diagnostic testing, quality control, and maintaining lab safety protocols. Strong focus on patient care, team collaboration and achieving reliable results. Adaptable to changing needs and highly dependable in fast-paced environments.
Overview
40
40
years of professional experience
Work History
Lead Medical Laboratory Technician
Arthritis & Osteoporosis Consultants of Carolinas
11.2017 - Current
- Supervised a moderately complex satellite laboratory for six years. Responsible for all aspects of Q.C., Testing, COLA/ CLIA Regulatory evaluations and Supply Management.
- Implemented stringent process checks for quality assurance.
- Received "perfect score" on last COLA evaluation, December, 2023. First in company history.
- Evaluated processes and procedures while maintaining standard operating procedures.
- Conducted correlation analysis on new instruments.
- Executed critical healthcare tasks including phlebotomy, emergency first aid, and accurate record management.
- Effectively managed laboratory staff schedules to ensure adequate coverage during peak periods or staff absences.
Toxicology Screening Analyst
Keystone Laboratories
09.2015 - 11.2017
- Conducted toxicology chemistry screenings on samples for GC/MS confirmation testing.
- Reviewed QC and ensured data precision.
- Performed all instrument maintenance, trouble shooting and repaired same when indicated.
- Completed surprise CAP audit for the chemistry screening department, with no deficiencies noted.
Warranty Administrator
Skyland Automotive
08.2008 - 10.2015
- Maintained a high level of accuracy in claim submissions, resulting in minimal rejections due to incorrect information or incomplete documentation.
- Maintained thorough records of all warranty claims, ensuring accurate documentation and timely submissions.
- Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
- Supported service department in understanding applicable warranties, leading to improved accuracy in diagnosing warrantable repairs.
- Submitted supporting documents to satisfy criteria required by manufacturer or distributor.
Office Manager
Quality Recreational Services, LLC
07.2004 - 08.2008
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Laboratory Manager
Weaverville Family Medicine
04.1999 - 01.2004
- Fostered a positive working environment by promoting open communication among team members and addressing any conflicts promptly.
- Improved laboratory efficiency by streamlining workflows and implementing process improvements.
- Interviewed, hired and trained lab technicians to perform experiments and analyze results.
- Set and oversaw quality assurance guidelines for laboratory work.
- Kept laboratory in compliance with applicable guidelines and laws.
- Developed and implemented standard operating procedures for laboratory processes, resulting in consistent quality of work.
Navy Corpsman-Medical Laboratory Technician
United States Navy, USN
11.1984 - 04.1995
- NEC 8506, 8501
- Ensured quality control by performing routine maintenance on lab equipment and calibrating instruments as needed.
- Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
- Managed laboratory 2nd shift at Naval Hospital Great Lakes
- Managed laboratory Recruit Training Command, Great Lakes
- Managed Blood Donor Center, Naval Hospital Great Lakes
- MLT USS San Jose AFS-7
- MLT USS California CGN-36
Education
Associate of Arts - Science
University of Phoenix
Tempe, AZ04-1995
Associate of Applied Science - Medical Laboratory Technician- NEC 8506
Naval School of Health And Science
San Diego, CA09-1990
Skills
- Team leadership and supervision
- Laboratory safety protocols
- Phlebotomy techniques
- Laboratory techniques in all fields
- Laboratory information systems
- Quality control analysis
- Medical equipment operation
- Clinical laboratory management
- Blood and urine analysis
Timeline
Lead Medical Laboratory Technician
Arthritis & Osteoporosis Consultants of Carolinas
11.2017 - Current
Toxicology Screening Analyst
Keystone Laboratories
09.2015 - 11.2017
Warranty Administrator
Skyland Automotive
08.2008 - 10.2015
Office Manager
Quality Recreational Services, LLC
07.2004 - 08.2008
Laboratory Manager
Weaverville Family Medicine
04.1999 - 01.2004
Navy Corpsman-Medical Laboratory Technician
United States Navy, USN
11.1984 - 04.1995
Associate of Arts - Science
University of Phoenix
Associate of Applied Science - Medical Laboratory Technician- NEC 8506
Naval School of Health And Science
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