Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Employee of the month Florida State Parks.
Timeline
Hi, I’m

Don Congdon Jr

West Columbia,TX
Don Congdon Jr

Summary

Dynamic leader with a proven track record at Costco, adept in operations management and staff training/development. Excelled in enhancing operational efficiency and fostering team collaboration. Skilled in conflict resolution and effective communication, consistently achieving goals with professionalism. Demonstrated adaptability and commitment to excellence, significantly contributing to team success.

Personable and reliable, with strong knack for customer service and leadership. Knowledge of inventory management and point-of-sale systems, coupled with exceptional organizational and problem-solving skills. Committed to optimizing operations and enhancing customer satisfaction.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Professional manager with solid expertise in overseeing gas station operations. Skilled in inventory management, customer service, and staff supervision. Focused on team collaboration and achieving results while adapting to changing needs. Reliable and resourceful, excelling in problem-solving and maintaining high standards.

Offering strong organizational skills and eagerness to develop within gas station management field. Brings capability to quickly learn and apply knowledge in areas such as inventory control and customer service. Ready to use and develop leadership and operational skills in Management role.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Knowledgeable Supervisor with strong background in managing gas station operations, ensuring efficient service delivery and customer satisfaction. Successfully led teams to maintain high standards of safety and cleanliness while optimizing inventory management. Demonstrated ability to handle cash transactions accurately and foster collaborative team environment.

Experienced with gas station operations, focusing on enhancing service quality and operational efficiency. Utilizes skills in team management, inventory control, and customer service to create positive work environment. Track record of maintaining safety standards and providing reliable service.

Overview

19
years of professional experience
1
Certification

Work History

Costco

Gas Station Supervisor
10.2015 - Current

Job overview

I am responsible for ensuring state regulations, company regulations are followed and documented. I am responsible for the ongoing maintenance and cleanliness of the gas station. I am responsible for ensuring a monthly operating budget. I am responsible for training, scheduling, and supervising the necessary staff to ensure that the gas station is operating efficiently, safely, and accurately to state and company standards.

3M

Instrument Technician
06.2013 - 08.2015

Job overview

  • Increased production efficiency with diligent troubleshooting and repair of instrument malfunctions.
  • Interpreted equipment manuals and schematics to determine corrective actions for repairs, calibrations, and installations.
  • Performed repair procedures on damaged instruments and sourced replacements from approved vendors.
  • Provided technical support to team members during complex troubleshooting efforts, sharing expertise when necessary to resolve issues quickly and efficiently.
  • Ensured safety compliance by maintaining accurate records of instrument inspections, repairs, and calibrations.
  • Elevated quality assurance standards with meticulous attention to detail during instrument calibration procedures.
  • Reduced downtime by promptly diagnosing issues and providing effective solutions for instrument-related problems.
  • Performed scheduled and planned installation and maintenance duties.
  • Improved overall system performance by carefully analyzing data from various instruments and making appropriate adjustments as needed.
  • Conducted preventive maintenance and troubleshooting of metering instruments.

U.S. Fish and Wildlife Service, USFWS

Range Forestry Tech/Wildland Firefighter
06.2012 - 01.2013

Job overview

  • Cut and cleared brush and dug trenches to create fire lines using axes, chainsaws or shovels.
  • Patrolled burnt areas after fires to locate and eliminate hot spots that could flare or rekindle.
  • Enhanced wildfire containment by coordinating and executing strategic fireline construction.
  • Upheld high standards of professionalism while interacting with the public during prescribed burns or emergency situations.
  • Optimized firefighter performance through active participation in daily physical training sessions designed to maintain endurance levels.
  • Established water supplies, connected hoses and directed water onto fires.
  • Improved crew safety through diligent hazard assessment and risk management during incidents.
  • Maintained readiness for rapid response by ensuring timely completion of required training certifications and qualifications updates.
  • Reduced wildfire damage to property by employing effective structure protection measures.
  • Contributed to successful firefighting operations by maintaining optimal physical fitness and mental preparedness.
  • Oversaw equipment and vehicle upkeep to maintain emergency readiness.
  • Bolstered crew cohesion through strong communication skills, fostering a supportive team environment.
  • Collaborated with interagency partners to share resources, knowledge, and strategies for more effective wildfire response.
  • Ensured prompt medical care for injured crew members by providing first aid support when necessary.
  • Operated pumping engine to direct water pressure in hose and nozzle for most efficient operation.
  • Promoted public awareness of wildfire dangers by participating in community outreach programs and events.
  • Increased operational efficiency with thorough pre-season equipment maintenance and inspection routines.

U.S. Fish and Wildlife Service, USFWS

Range Forestry Tech/Wildland Firefighter
03.2012 - 06.2012

Job overview

I was a seasonal wildland firefighter for the U.S. Fish and Wildlife Service.

  • Cut and cleared brush and dug trenches to create fire lines using axes, chainsaws or shovels.
  • Patrolled burnt areas after fires to locate and eliminate hot spots that could flare or rekindle.
  • Enhanced wildfire containment by coordinating and executing strategic fireline construction.
  • Upheld high standards of professionalism while interacting with the public during prescribed burns or emergency situations.
  • Optimized firefighter performance through active participation in daily physical training sessions designed to maintain endurance levels.
  • Improved crew safety through diligent hazard assessment and risk management during incidents.
  • Established water supplies, connected hoses and directed water onto fires.
  • Mitigated environmental impact of wildfires by implementing soil erosion prevention techniques during fireline construction.
  • Maintained readiness for rapid response by ensuring timely completion of required training certifications and qualifications updates.
  • Reduced wildfire damage to property by employing effective structure protection measures.
  • Contributed to successful firefighting operations by maintaining optimal physical fitness and mental preparedness.
  • Oversaw equipment and vehicle upkeep to maintain emergency readiness.

U.S. Fish and Wildlife Service, USFWS

Range Forestry Tech/Wildland Firefighter
06.2011 - 11.2011

Job overview

  • Cut and cleared brush and dug trenches to create fire lines using axes, chainsaws or shovels.
  • Patrolled burnt areas after fires to locate and eliminate hot spots that could flare or rekindle.
  • Enhanced wildfire containment by coordinating and executing strategic fireline construction.
  • Upheld high standards of professionalism while interacting with the public during prescribed burns or emergency situations.
  • Optimized firefighter performance through active participation in daily physical training sessions designed to maintain endurance levels.
  • Improved crew safety through diligent hazard assessment and risk management during incidents.
  • Established water supplies, connected hoses and directed water onto fires.
  • Mitigated environmental impact of wildfires by implementing soil erosion prevention techniques during fireline construction.
  • Maintained readiness for rapid response by ensuring timely completion of required training certifications and qualifications updates.
  • Reduced wildfire damage to property by employing effective structure protection measures.
  • Contributed to successful firefighting operations by maintaining optimal physical fitness and mental preparedness.
  • Oversaw equipment and vehicle upkeep to maintain emergency readiness.
  • Bolstered crew cohesion through strong communication skills, fostering a supportive team environment.
  • Supported incident management teams with accurate mapping, GPS tracking, and real-time information sharing.
  • Boosted situational awareness among firefighters through consistent monitoring of weather conditions and fire behavior patterns.
  • Safeguarded the natural environment from negative long-term effects following suppression activities through rehabilitation efforts such as reseeding burnt areas.
  • Ensured prompt medical care for injured crew members by providing first aid support when necessary.
  • Operated pumping engine to direct water pressure in hose and nozzle for most efficient operation.
  • Promoted public awareness of wildfire dangers by participating in community outreach programs and events.

U.S. Fish and Wildlife Service, USFWS

Range Technician/Range Forestry Tech/Wildland Firefighter
03.2010 - 09.2010

Job overview

  • Enhanced wildlife habitat quality with proper implementation of prescribed burning techniques.

U.S. Fish and Wildlife Service, USFWS

Range Technician/Wildland Firefighter
06.2009 - 10.2009

Job overview

  • Assessed the effects of invasive species on native ecosystems, implementing targeted control measures when necessary.
  • Managed forage resources through fire, herbicide use, or revegetation to maintain sustainable yield.
  • Cut and cleared brush and dug trenches to create fire lines using axes, chainsaws or shovels.
  • Patrolled burnt areas after fires to locate and eliminate hot spots that could flare or rekindle.
  • Enhanced wildfire containment by coordinating and executing strategic fireline construction.
  • Upheld high standards of professionalism while interacting with the public during prescribed burns or emergency situations.
  • Optimized firefighter performance through active participation in daily physical training sessions designed to maintain endurance levels.
  • Established water supplies, connected hoses and directed water onto fires.
  • Mitigated environmental impact of wildfires by implementing soil erosion prevention techniques during fireline construction.
  • Maintained readiness for rapid response by ensuring timely completion of required training certifications and qualifications updates.
  • Reduced wildfire damage to property by employing effective structure protection measures.
  • Oversaw equipment and vehicle upkeep to maintain emergency readiness.

Florida State Parks

OPS Park Ranger
03.2008 - 06.2009

Job overview

  • Increased park safety by conducting regular patrols and addressing potential hazards in a timely manner.
  • Supported emergency response efforts during natural disasters or medical incidents, ensuring visitor wellbeing.
  • Enforced park rules consistently to protect natural resources while creating a safe environment for all visitors.
  • Enforced laws and regulations within parks for campgrounds, trails, nature preserves and roadways.
  • Interacted pleasantly with visitors and promoted park rules, regulations and safety measures to educate and inform.
  • Provided information and guidance for park visitors, answered questions and inquiries and suggested trails for hiking.
  • Maintained trail systems through regular inspections and repair work, ensuring safe access for visitors.
  • Guided tours for park visitors with focus on informative and safe visits.
  • Patrolled all areas by foot and vehicle to assess park conditions and notified maintenance department regarding trash and debris.
  • Assisted in wildlife management initiatives for maintaining healthy ecosystems within the park.
  • Participated in ongoing training sessions to refine skills in first aid, search-and-rescue techniques, firefighting procedures, and more.
  • Enhanced visitor experience by providing informative guided tours and educational programs on park history, flora, and fauna.
  • Trained on fire protection, containment procedures and applied skills in fire fighting.
  • Improved overall park cleanliness with meticulous litter removal and facility maintenance tasks.
  • Organized effective fire prevention efforts, including conducting controlled burns and implementing firebreaks when needed.

AmeriCorps Program

Americorps Member
01.2007 - 11.2007

Job overview

  • Contributed to a positive work environment by maintaining a clean and organized workspace at all times.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Montana Conservation Corps

Crew Leader
02.2006 - 11.2006

Job overview

  • Trained employees in time management and proper ways to complete job duties.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
  • Monitored team members to verify work quality and address concerns.
  • Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
  • Instructed crew members in safe work practices and methods to reduce work-related injuries.
  • Communicated effectively with upper management, team members, and customers to keep everyone informed.
  • Developed a strong sense of teamwork among crew members through regular communication and team building activities.
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Motivated team members by setting high expectations, recognizing achievements, and providing ongoing encouragement throughout challenging projects.
  • Enhanced team productivity by implementing efficient work processes and providing clear guidance for crew members.
  • Established positive relationships with customers and colleagues through high standards of customer service.
  • Ensured timely completion of projects by effectively allocating tasks and closely monitoring progress.
  • Addressed any personnel conflicts or issues in a timely manner, maintaining open lines of communication with all team members.
  • Pitched in to help with various job tasks, fill in for sick employees and complete projects.
  • Handled employee scheduling, balancing workload while accommodating individual preferences and availability.
  • Settled crew member disputes by addressing problems quickly and providing successful mediation.
  • Implemented quality control measures to ensure consistent results across all completed tasks and projects.
  • Provided expert guidance and support to crew members when faced with complex challenges or difficult decisions, fostering a solutions-oriented approach in the workplace.
  • Collaborated with management to develop strategies for achieving company goals, such as increasing efficiency or improving customer service.
  • Streamlined workflow processes to reduce downtime and increase overall productivity within the team.
  • Established and enforced policies and procedures to maintain high standards of work.
  • Conducted regular performance evaluations to identify areas of improvement and provide constructive feedback to crew members.

Education

Sarasota High School
Sarasota, FL

High School Diploma

Dallas College
Dallas, TX

Associate of Arts from Business Administration
05-2026

Dallas College
Dallas, TX

Retail Management Certificate from Business Administration And Management
05-2023

Skills

  • Store operations
  • Employee training
  • Merchandising strategies
  • Budget planning
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Organizational skills
  • Team leadership
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Verbal and written communication
  • Decision-making
  • Customer service management
  • Effective leader
  • Relationship building
  • Customer relations
  • Operational efficiency
  • Staff training/development
  • Task prioritization
  • Employee motivation
  • Self motivation
  • Interpersonal skills
  • Analytical thinking
  • Conflict resolution
  • Operations management
  • Goal setting
  • Inventory tracking and management
  • Professionalism
  • Employee relations
  • Schedule management
  • Staff training

Accomplishments

2006 I established a new record for volunteer hours with the Montana Conservation Corps.


In March 2008 I received the Employee of the Month the Florida State Parks.


In 2019 I received the Ambassador of the Year award from the West Columbia Chamber of Commerce in West Columbia , TX.

Affiliations

  • Sons of the American Revolution
  • Western Association of Food Chains (WAFC)

Certification

Texas Driver's License

UST Class A/B Operator

Employee of the month Florida State Parks.

I was awarded the Employee of the Month award when I was a OPS Park Ranger for the Florida State Parks in District 3 in March of 2008.

Timeline

Gas Station Supervisor

Costco
10.2015 - Current

Instrument Technician

3M
06.2013 - 08.2015

Range Forestry Tech/Wildland Firefighter

U.S. Fish and Wildlife Service, USFWS
06.2012 - 01.2013

Range Forestry Tech/Wildland Firefighter

U.S. Fish and Wildlife Service, USFWS
03.2012 - 06.2012

Range Forestry Tech/Wildland Firefighter

U.S. Fish and Wildlife Service, USFWS
06.2011 - 11.2011

Range Technician/Range Forestry Tech/Wildland Firefighter

U.S. Fish and Wildlife Service, USFWS
03.2010 - 09.2010

Range Technician/Wildland Firefighter

U.S. Fish and Wildlife Service, USFWS
06.2009 - 10.2009

OPS Park Ranger

Florida State Parks
03.2008 - 06.2009

Americorps Member

AmeriCorps Program
01.2007 - 11.2007

Crew Leader

Montana Conservation Corps
02.2006 - 11.2006

Sarasota High School

High School Diploma

Dallas College

Associate of Arts from Business Administration

Dallas College

Retail Management Certificate from Business Administration And Management
Don Congdon Jr