Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Don Cunningham

Redford,MI

Summary

Highly skilled Warehouse Specialist with proven expertise in packaging, labeling, and maintaining safety compliance, demonstrated during tenure at McLane Food Service. Excelled in utilizing pallet jacking and fostering a safe working environment, achieving recognition for exceptional customer service. Adept at driving efficiency and upholding quality standards, showcasing strong organizational and problem-solving abilities. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Warehouse Specialist

McLane Food Service
Plymouth, MI
09.2023 - Current
  • Assisted in packaging and labeling of products for shipment, adhering to company standards.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Operated forklifts and pallet jacks to move merchandise safely within the warehouse.
  • Implemented safety protocols, minimizing workplace accidents and promoting a safe working environment.
  • Organized warehouse inventory shelves, racks, and containers.
  • Maintained cleanliness and organization of the warehouse to facilitate efficient operations.
  • Recognized by management for providing exceptional customer service.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Delivery Driver

DoorDash
San Francisco, CA
03.2021 - 08.2023
  • I worked for DoorDash within the Metro Detroit area; the company headquarters is located in San Francisco, California.
  • Kept accurate logs of all deliveries and trips.
  • Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Responded promptly to emergency situations involving vehicles or personnel on the roadways.
  • Navigated routes with relevant map programs and GPS systems.
  • Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Stayed up-to-date on changing local roads and construction areas that may affect routes.
  • Checked tires for proper inflation before leaving on each route.
  • Inspected vehicles' condition, supplies and equipment before and after trips
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Notified customers of delays to decrease calls to support.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Transported and safely delivered items to prevent damage or loss.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Handled merchandise in accordance with product handling standards.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Obeyed traffic laws and follow established traffic and transportation procedures.

Assembly Line Production Worker

Grupo Antolin Primera
Canton, MI
05.2014 - 07.2020
  • Used machinery safely and according to manufacturer instructions to prevent workplace accidents.
  • Used established assembly instructions to complete jobs.
  • Sorted and placed materials or items on racks, shelves or in bins according to predetermined sequence.
  • Completed component assembly with minimal supervision to meet deadlines.
  • Assembled component parts of items and completed hand-finishing of final products.
  • Inspected incoming raw materials prior to use in order to ensure quality assurance.
  • Reviewed finished products for quality and conformance to work orders, assigned grades and removed non-conforming pieces for recycling or correction.
  • Assembled components according to established procedures and safety protocols.
  • Communicated effectively with team members regarding production goals and objectives.
  • Placed products in equipment or on work surfaces for further processing, inspecting or wrapping.
  • Performed quality checks on products to ensure they met company standards.
  • Recognized defective material and reported issues to management.
  • Loaded and unloaded parts into machines for processing.
  • Tested completed products for proper functioning before shipping them out.
  • Prepared products for quality tests and packaging by closely following directions.
  • Performed quality checks on products and documented discrepancies.
  • Contributed to team-based environment to maintain line productivity and meet expected deadlines.
  • Assembled components by examining connections for correct fit, fastening parts and subassemblies.
  • Identified defective parts or items needing rework during inspections.
  • Organized production line equipment and materials for assembly tasks.
  • Maintained assembly and production equipment to meet operational goals.
  • Rotated through various positions on the assembly line as needed by management.
  • Ensured that all safety regulations were followed at all times while operating machinery.
  • Completed accurate assembly work by positioning and aligning components.
  • Worked through each required task and step in production processes.
  • Packed finished products and prepared for shipment.
  • Cleaned tools, equipment, and workstations as needed throughout shift.
  • Reported any potential hazards or areas of improvement to supervisors immediately.
  • Worked effectively in team environments to make the workplace more productive.
  • Recognized by management for providing exceptional customer service.
  • Inspected finished parts and components to enforce QA standards and uncover defects prior to packaging.
  • Packaged finished products and prepared boxes, containers and pallets for shipment to distribution centers.

Shift Lead Manager

Taco Bell
Canton, MI
02.2011 - 06.2013
  • Addressed any issues or concerns raised by staff during shifts.
  • Conferred with management and subordinates to resolve problems or complaints.
  • Directed and led employees and team members on effective operations, methods and procedures.
  • Adhered to all health and safety guidelines while managing the shift.
  • Communicated with other shift managers to facilitate continuum of customer service.
  • Inspected equipment before use to ensure it was functioning properly.
  • Directed and coordinated production activities, encouraging employees to meet specifications.
  • Provided feedback to team members on their performance levels.
  • Assigned tasks to employees and monitored productivity, performance and task completion.
  • Enforced company policies and procedures in a consistent manner.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Observed and monitored utilization of equipment.
  • Assisted in the development of short-term goals for each shift.
  • Enforced company policies, answered coworkers' questions and trained new personnel.
  • Identified needs of customers promptly and efficiently.
  • Ensured proper stock levels were maintained throughout the shift.
  • Monitored performance of staff to ensure quality standards were met.
  • Taught staff upselling techniques to meet revenue targets.
  • Reported employee behavioral issues, losses and customer complaints to upper-level management.
  • Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
  • Managed daily shift operations, including scheduling and assigning team members to specific tasks.
  • Kept up-to-date with changes in industry regulations and best practices.
  • Delegated tasks to multiple employees while maintaining efficient workplace.
  • Coached employees on interactions with customers to drive exceptional service.
  • Implemented cost-control measures to maintain budgetary guidelines.
  • Coordinated shift workers for inventory receiving, auditing and restocking.
  • Upheld company standards and compliance requirements for operations.
  • Ensured compliance with all safety regulations during shifts.
  • Helped employees accomplish tasks during peak periods.
  • Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
  • Documented receipts, employee hours and inventory movement.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Updated and maintained databases with current information.
  • Operated a variety of machinery and tools safely and efficiently.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked effectively in team environments to make the workplace more productive.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Recognized by management for providing exceptional customer service.

Education

GED -

School Craft College
Livonia, MI
05-2018

Skills

  • Packaging and labeling
  • Pallet jacking
  • Warehouse safety
  • Order picking
  • Barcode scanning
  • Safety compliance

Affiliations

I have Great Work Ethic, My goals while working is to get the Job done right and on time the first time while upholding customer service. While at home I start my days with any chores or task that need to be completed first, before relaxing for the rest of the day/evening. I provide for my household devotedly, to make sure everyone including the pets are taken care of unconditionally. I enjoy fiddling with computers I can install new Hardware or assemble a complete PC with all the components if I feel like it, install windows and formate drives for initial use update drivers etc. I can play a little bit of Guitar, but by no means am I an expert, most of the time I just put cords together to make up my own music its soothing to me. Most home projects within my wheel house i complete myself like installing a sink faucet, snaking a clogged drain and so on. I play some video games from time to time, most of all World of Watercraft but rarely nowadays maybe 8 hours a week. Go Lions, I follow but I'm not a super fan. I love the redwings and miss the old days of Hockey Town, I hope Mr. Yzerman can right the Ship. I wouldn't mind rollerblading or some pick up street hockey if I could find the time I also lift a little bit of weights.

Accomplishments

  • At McLane I received Team mate of the period a few times within the year plus of employment. I have been awarded McLane points and Team mate of the period hoodies as rewards. I have also been commended for my production by management and my peers numerous times. While at Taco Bell I had received commendation certificates for my management abilities and performance two times over my years of employment.

Certification

With McLane I have received a certified power equipment operator Licenses/Card for operating a battery powered ride on pallet jack.

Timeline

Warehouse Specialist

McLane Food Service
09.2023 - Current

Delivery Driver

DoorDash
03.2021 - 08.2023

Assembly Line Production Worker

Grupo Antolin Primera
05.2014 - 07.2020

Shift Lead Manager

Taco Bell
02.2011 - 06.2013

GED -

School Craft College

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Don Cunningham