Exceptional Sales Operations Manager with 15+ years of B2B and B2C experience who launched and managed a successful tech equipment resale company with multi-million- dollar sales seeks Branch Manager position. An Integrity first United Rentals sales professional with boundless energy, One UR spirit, remarkable leadership and program management skills -ready to optimize established frameworks and exceed expectations.
Overview
20
20
years of professional experience
Work History
Outside Sales Representative
UNITED RENTALS
Sun Valley, Burbank, NoHo, Pasadena, Toluca Lake , CA
09.2019 - Current
Transitioned successfully from tech industry to construction industry- within months exceeding expectations and KPIs
Increased overall territory rental Original Equipment Cost utilized from $2.3 to $5.1 Million
Drove rental revenues up YOY with $3.4 million in 2021 ongoing expectation of $4 million in 2022
Increased active accounts renting within territory from 253 in 2019 to 366 in 2020, and 428 in 2021
Led teams in Rep2Rep lead sharing- collaborating with fellow strategic sales representatives to propose focused solutions and pricing for diverse customer's needs
Led team in Salesforce "events" which includes customer calls and visits on average by 25% or more
Averaged 30 contractors per project>$10 million when goal is 10
Established fair pricing structures and closed purchase agreements for New, Used, Rental equipment, Repairs and Training offerings
Opened new accounts through cold calling and personal visits to potential customers throughout assigned territory, consistently a leader in district.
Maximized efficiency of sales process via Salesforce
Prospected and conducted face-to-face sales calls with business executives, project managers, and superintendents throughout assigned territory demonstrating corporate offerings, value proposition and proposed strategic solutions for diverse needs.
National Sales and Operations Manager
STARDOM CORPORATE COMMUNICATIONS
Burbank, CA
01.2002 - 09.2019
Founded telecom resale company from initial concept to business plan to implementation to $1,589,287 annual sales in fourth year, and has now celebrated 16th year as industry leader
Earned trust and business of over 30,000 small to mid-size to Fortune 500 accounts nationwide with 18% repeat business rate via coordinating outside sales, inside sales, and web sales
Coordinated sales to over 50 California state and local government departments and agencies as approved vendor
Secured $500,000 in lines of credit with banking entities and vendors in business environment with limited to no financial access for start-up companies
Supervised team of five 1099 employees. Hired, trained, mentored for success
Aggressively prospected from various media sources, in various industries for lead generation- pure sales hunter
Represented company as brand ambassador attending vendor, telecom industry and business association events communicating unique corporate value proposition
Organized, managed and directed all daily sales operations, marketing, customer service, technical support, and training of staff
Developed and delivered engaging sales presentations to convey product benefits and company value proposition
Optimized CRM account software to shorten sales cycle and cultivate long term business relationships
Developed sales forecasts and sales pipeline to maximized nationwide sales growth and achieve sales objectives
Closed technical sales and resolved complex product issues by coordinating and collaborating with manufacturer representatives and engineering
Developed efficient supply chain logistical processes and acquired strategic distribution network nationwide with 15 major vendor options
Spearheaded all market research to identify branding opportunities, and targeting of advertising monies
Established new accounts through cold calling and personal visits to potential customers
Implemented strategic initiatives according to monitored Key Performance Indicators (KPIs) and company process flows to maximize profit margin performance success
Negotiated and leveraged vendor pricing to maximize margins and maintain corporate edge with largest suppliers in competitive B2B marketplace
Education
Bachelor of Science - Business Administration, Sociology
Plymouth State University
Plymouth, NH
Skills
Strong Business Acumen
Superior Organizational Skills
Employee Development
Outside Sales/Inside Sales Expertise
WORLD CLASS Customer Service Excellence
Territory Sales Management
Strong enthusiastic work ethic
Windows, MS Office, Excel, Quickbooks, Salesforce, Rentalman, URMax
Persuasive negotiator
Strategic sales techniques
Oral and written communication
Customer Relationship Management
Team leadership excellence
Sales Coaching
Business Development Expertise
Cost and Budget Analysis
Timeline
Outside Sales Representative
UNITED RENTALS
09.2019 - Current
National Sales and Operations Manager
STARDOM CORPORATE COMMUNICATIONS
01.2002 - 09.2019
Bachelor of Science - Business Administration, Sociology