Don-Dieuamen Jean Baptiste
Miramar,FL
Summary
Proven leader and diligent worker, with a track record of enhancing team efficiency and guest satisfaction at Comfort Suites. Skilled in guest room cleaning and fostering positive guest relations, I spearheaded initiatives that significantly improved service standards. My ability to manage conflict and maintain cleanliness has consistently contributed to a welcoming and inclusive environment.
Overview
5
5
years of professional experience
Work History
Room Service Attendant
Comfort Suites
Dania, Florida
02.2024 - Current
- Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
- Contributed towards a welcoming atmosphere by providing a warm smile and personalized greeting upon each interaction with guests.
- Upheld strict hygiene standards within the room service area, adhering to established protocols for sanitation procedures.
- Cleared dishes, trays and carts from rooms with discretion and professionalism.
- Restocked supplies to keep team efficient and ready for guests' orders.
Director of Studies
Université Adelphos D'Haiti
Port-au-Prince
02.2023 - 09.2023
- Managed hiring processes effectively to recruit highly qualified educators committed to student success.
- Enhanced teacher professional development through regular workshops, training sessions, and mentoring programs.
- Monitored student progress through data analysis, identifying areas for improvement and adjusting strategies accordingly.
- Oversaw successful student participation in regional competitions, showcasing our school''s commitment to excellence both academically and extracurricularly.
- Ensured a safe and inclusive learning environment by addressing student behavioral issues promptly and effectively.
- Evaluated teacher performance periodically, providing feedback for continuous growth and development.
Secretary Manager
Maison Henry Deschamps
Port Au Prince , Haiti
04.2019 - 10.2020
- Handled payroll processing accurately and efficiently, ensuring all employees were compensated fairly according to company policies.
- Coordinated travel arrangements for executives, optimizing itineraries to minimize costs while maximizing convenience.
- Resolved conflicts among team members by acting as a mediator and facilitating open communication between all parties involved.
- Organized successful company events that strengthened team morale and fostered positive workplace culture.
Education
Bachelor of Science - Nursing
National Nursing School of Port-au-Prince/ ENIP
Port-au-Prince, Haiti03.2021
Skills
- Guest room cleaning
- Punctuality
- Cleanliness Maintenance
- Phone Etiquette
- Room Inspections
- Guest Relations
Languages
French
Native or Bilingual
English
Limited Working
Timeline
Room Service Attendant
Comfort Suites
02.2024 - Current
Director of Studies
Université Adelphos D'Haiti
02.2023 - 09.2023
Secretary Manager
Maison Henry Deschamps
04.2019 - 10.2020
Bachelor of Science - Nursing
National Nursing School of Port-au-Prince/ ENIP