Don Djekic

Experienced freight broker and dispatcher with 4+ years in the transportation industry. Skilled in negotiation, customer service, and team management. Saved 15% in transportation costs and increased sales by 20% in the first year. Implemented a financial analysis system, reducing operational costs by 25% in just 6 months.

• Utilized problem-solving skills to save 15% in transportation costs, resulting in increased profit margins and improved customer service.
• Increased sales by 20% through effective negotiation and customer service, resulting in improved client satisfaction and repeat business.
• Implemented a comprehensive financial analysis system to track and analyze key performance indicators, resulting in a 25% reduction in operational costs and improved decision-making for the business.
• Managing a team of drivers through the western 11 states to make on time scheduled deliveries.
• Responsible for hiring, scheduling and training of drivers on company policies and procedures.
• Processed orders, maintained customer relations, handled complaints and adjustments for entire Northwest region.
• Establish profitable brokerage clients through direct sales calls and mail marketing.
• Ensured brokerage customers have approved line of credit.
• Verified signed carrier contracts and insurance certificate showed adequate coverage on file before the carrier is used.