Don Evans
IT Professional
Fairhope,AL
Summary
A seasoned leader with a proven track record of delivering complex IT projects (such as cloud migrations, ERP implementations, or major infrastructure overhauls) on time, within budget, and to the highest quality standards, has a working knowledge of AI/ML concepts, and the ability to communicate effectively across technical and non-technical teams.
Key Responsibilities have included: Network Management, Complex Problem-Solving, Strategic Planning, Stakeholder & Communication Management, Risk & Issue Management, Budget & Financial Management, Vendor & Contract Management, Quality & Compliance, Training and Staff building.
Overview
46
46
years of professional experience
42
42
years of post-secondary education
Work History
CIO
Teletronics Intl/3PLAi
Rockville, MD
02.2003 - Current
- Engineering of Operations
- Fiber Technician Director for 4 large networks
- Network Administrator
- Software Instructor
- Marketing and Direct Sales Programs
- Internet Marketing Director
- Customer Service for over 30 departments
- Managed and motivated teams to be productive and engaged in work.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved OSHA safety procedures to create safe working conditions for workers.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Established team priorities, maintained schedules and monitored performance.
Director of Software Development
Haydel’s Pharmaceuticals
Houma, LA
03.1993 - 02.2003
- Software Engineer
- IT Project Director
- Software Development Medicare Pharm
- Marketing and Direct Sales Programs
- In House Marketing Director
- Government Pharmacy Sales
- Tax Audit Specialist
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Established software for Prison Pharmacy delivery
- Streamlined software development processes, implementing Agile methodologies to improve project delivery times.
- Collaborated with stakeholders to define project requirements and align development efforts with business objectives.
- Spearheaded initiatives for adopting new technologies, driving improvements in system architecture and scalability.
- Established strategic partnerships with vendors to enhance software capabilities and support organizational growth.
Management Services
Morrison Inc.
Mobile, AL
07.1983 - 05.1992
- Management Services Director
- Retirement Services Planning
- Software Development/adaptation Microsoft - PC
- Managed team on Software Fulfillment
- Spearheaded process improvement initiatives, leading to increased efficiency in daily operations across multiple departments.
- Improved team productivity by providing comprehensive training programs for new employees.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Gathered, organized and input information into digital database.
- Created and managed project plans, timelines and budgets.
Accounting
Ryan Walsh Stevedoring
Mobile, AL
01.1980 - 07.1983
- Container Services
- Operation Services Support in 21 ports USA
- Office Establishment Team
- Improved expense tracking with meticulous categorization of transactions in the accounting software.
- Implemented advanced accounting systems that improved overall financial tracking and reporting capabilities.
- Streamlined accounting processes for increased efficiency by implementing automated systems and software.
- Trained new staff on accounting software and processes, enhancing team productivity.
- Streamlined accounting processes by implementing new project management software.
- Took swift action on accounting issues and system discrepancies.
- Enhanced financial accuracy by implementing efficient accounting processes and systems.
- Transacted currency risk management and administered related accounting.
Education
Business Admin - Business Administration And Computer Science
University of Mobile
Mobile, AL 06.1979 - 05.1982
Computer Science Engineering - Computer Science / Software Engineering
University of South AL
Mobile, AL 09.1982 - 06.2021
Skills
- Stakeholder engagement
- Wireless Project Specialist RF spectrums
- Software Integration
- Microsoft Proficient
- Decision-making Management
- Team leadership
- Customer service remote and onsite
- Time management scheduling
- IT compliance
- Data security
- Service delivery oversight
- Disruptive technology
- Management team leadership
- Strategic project planning
- Analytical thinking
- Professionalism
- Client relationship management
Timeline
CIO
Teletronics Intl/3PLAi
02.2003 - Current
Director of Software Development
Haydel’s Pharmaceuticals
03.1993 - 02.2003
Management Services
Morrison Inc.
07.1983 - 05.1992
Computer Science Engineering - Computer Science / Software Engineering
University of South AL
09.1982 - 06.2021
Accounting
Ryan Walsh Stevedoring
01.1980 - 07.1983
Business Admin - Business Administration And Computer Science
University of Mobile
06.1979 - 05.1982