Don Fry-Mancha
Anaheim,CA
Summary
Dynamic General Manager with a proven track record at Panera Bread, excelling in operations management and team leadership. Spearheaded initiatives that drove year-over-year growth while enhancing customer satisfaction. Skilled in inventory control and employee development, fostering a high-performing team through effective training and performance evaluations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
General Manager
Panera Bread
03.2016 - 06.2025
- Oversaw daily operations, ensuring adherence to quality and service standards.
- Managed staff recruitment, training, and development to enhance team performance.
- Implemented strategic initiatives to improve customer satisfaction and operational efficiency.
- Analyzed sales trends and adjusted inventory management to optimize product availability.
- Conducted regular performance evaluations, providing constructive feedback to team members.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
Kitchen Manager
Bon Apptit Management
01.2012 - 06.2015
- Oversaw daily kitchen operations, ensuring efficiency and adherence to safety standards.
- Trained and mentored kitchen staff on culinary techniques and best practices.
- Developed menu items, incorporating seasonal ingredients to enhance customer satisfaction.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Ran our "Brew as" Starbucks concept
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
Education
High School Diploma -
Chaffey High School
OntarioSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Training and coaching
- Team leadership
- Inventory control
- Employee scheduling
- Schedule management
- Labor cost controls
- Employee development
- Performance evaluations
Certification
Serv-Safe good until December 2026
Timeline
General Manager
Panera Bread
03.2016 - 06.2025
Kitchen Manager
Bon Apptit Management
01.2012 - 06.2015
High School Diploma -
Chaffey High School