Diversely Skilled Technical Analyst with [Number] years solving problems for employers and customers. Personable and adaptable provider of technical expertise in language comprehensible to everyone from engineers to private users. Adept at offering one-on-one support as well as authoring technical specifications and requirements for publication. Outstanding oral and written communication skills. A long record of customer satisfaction orientation.
Banner administrative software support for 1,400 universities around the world for student, financial aid, HR, Advancement, Business Intelligence apps.
Oracle database administrator
Linux O/S support
Extensive online and telephone support remote clients
Excellent communication skills with senior university management and support staff.
SQL
Software load performance and software debug.
Setup computer and network operations to support campus and medical center building program architects, engineers and support staff. Analyze business needs and applications for accounting department.
Maintain and develop applications, plan and purchase required equipment.
Design, train staff on departmental applications
and compile extensive user documentation.
Present executive presentations to systemwide university constituencies.
Assistant to the Dean of Student Affairs, College of Professional Studies and Fine Arts, SDSU
Create systems to monitor Student Readmit, Reinstatement and Status Reports for Dean
Computerize departmental administrative functions for the Office of Physical Planning.
Monitor building project financial and critical path building progress
Enhance communications protocols between architect and enginnering staff with Director and University administration.
Taught Western Civilization 1A, 1B and !C for two years as departmental highest honors student
Appointed the Chancellor's Intern Fellowship in History to the Masters and PhD programs, full four year graduate scholarship.
Setup and admin computer operations for commercial realestate developer.