Don Gorospe
Flight Attendant
Kapolei,HI
Summary
Accomplished Flight Attendant offering over 12 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Flight Attendant
Hawaiian Airlines
02.2013 - Current
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Supported team morale through effective communication skills that fostered cooperation among diverse crew members under various circumstances.
- Coordinated with ground personnel to resolve any issues or discrepancies in a timely manner, maintaining smooth operations.
- Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
- Completed pre-flight safety checks to reinforce passenger safety.
- Responded to passenger emergencies to provide first aid.
- Resolved passenger conflicts and medical emergencies during flights.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
Firefighter Recruit
Honolulu Fire Department
07.2022 - 01.2023
- Training and education of firefighting and medical theories, techniques, methods used in first responder and rescue work.
Pharmacy Technician
Costco
01.2007 - 01.2013
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
Tire Technician
Costco
01.2000 - 01.2007
- Utilized specialized tools and equipment to safely remove and install tires.
- Analyzed customer needs to recommend suitable tires for personalized requirements.
- Inspected and maintained equipment to limit operational disruptions.
- Expanded technical knowledge by staying current on industry trends, technology advancements, and best practices.
- Enhanced safety standards by conducting thorough inspections of tires and related components.
Education
Associate of Arts -
Windward Community College
Kaneohe, HI 05.2001 -
No Degree - EMT B
Honolulu Fire Department Academy
Honolulu, HI 05.2001 -
Skills
First Aid
Emergency Response
Regulatory Compliance
Passenger safety management
Customer Service
FAA Regulations
Emergency Response Coordination
Equipment Oversight
Verbal and written communication
Interpersonal communications
Strong Work Ethic
Technical aptitude
Conflict Mediation
Safety Procedures
Relationship Management
Reliability and punctuality
Leadership Qualities
Timeline
Firefighter Recruit
Honolulu Fire Department
07.2022 - 01.2023
Flight Attendant
Hawaiian Airlines
02.2013 - Current
Pharmacy Technician
Costco
01.2007 - 01.2013
Associate of Arts -
Windward Community College
05.2001 -
No Degree - EMT B
Honolulu Fire Department Academy
05.2001 -
Tire Technician
Costco
01.2000 - 01.2007