Don Hale
Henderson,NV
Summary
Accomplished Mobile Bartender with a proven track record at Tip The Bartender, adept at elevating guest experiences through exceptional service and innovative cocktail crafting. Demonstrates a strong multitasking ability and a team player attitude, significantly enhancing customer satisfaction and loyalty. Expert in managing high-volume events and maintaining rigorous health standards, contributing to a positive and safe atmosphere for all patrons.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Mobile Bartender
Tip The Bartender
02.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Prepared garnishes by evenly slicing and pitting fruits.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Bartender
TGIF Fridays
01.2019 - 02.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Education
Cosmetology License -
Virginia Farrell Beauty School
Livonia, MI03.2001
High School Diploma -
RedfordHigh School
Detroit, MI06.1997
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Certification
T A M card
Timeline
Mobile Bartender
Tip The Bartender
02.2021 - Current
Bartender
TGIF Fridays
01.2019 - 02.2020
T A M card
Cosmetology License -
Virginia Farrell Beauty School
High School Diploma -
RedfordHigh School
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