Don Hatch
St. George,UT
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in helping team develop sales processes that drive opportunities to orders and communicate project status to help manufacturing meet order deadlines and allow better internal scheduling
Overview
24
24
years of professional experience
Work History
Sales Manager
Siemens Energy
11.2010 - 12.2021
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by ensuring the correct technical resources were included to make sure the customer had the best responses to their questions
- Closed lucrative sales deals by making sure that the clients concerns and requirements were addressed in the proposal and contract
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Established and cultivated solid business relationships with new or existing customers.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Facilitated cross-functional communication between sales, marketing, and product development teams to ensure cohesive efforts towards shared goals.
Regional Sales Manager
Zolo Technologies
11.2009 - 11.2010
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Developed and managed budgets to confirm proper use of resources and maximize profitability.
- Conducted product demonstrations and presentations to potential clients to capture more sales.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Implemented innovative sales strategies that successfully penetrated new markets, boosting regional brand recognition.
Regional Sales
Clyde Bergemann
02.2008 - 11.2009
- Created regional sales plans and quotas.
- Increased regional sales by implementing innovative product selection strategies.
- Increased regional sales by developing and executing strategic sales plans.
- Increased regional sales by developing and executing targeted marketing campaigns.
After Market Sales Director
Masoneilan Control Valves
04.2006 - 02.2007
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Worked with organizational leadership and board of directors to guide operational strategy.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
North American Sales Manager Plant Level Sales
CCI Control Valves
03.1998 - 04.2006
- Established strong relationships with key customers, fostering long-term partnerships and enhancing revenue growth.
- Launched new product lines, successfully penetrating competitive markets and gaining significant market share.
- Negotiated contracts with major clients, securing lucrative deals that contributed significantly to annual revenues.
- Exceeded annual sales targets consistently through proactive pipeline management and diligent account maintenance.
- Implemented effective training programs for new hires, expediting their integration into the team and increasing productivity levels.
- Introduced CRM tools that streamlined client tracking and communication, leading to improved customer satisfaction levels.
- Coached and mentored sales team members, leading to improved individual performances and a stronger overall team dynamic.
- Facilitated regular sales meetings to review progress against objectives as well as provide necessary coaching or guidance when needed.
- Streamlined sales processes to improve efficiency, reduce costs, and drive higher profit margins.
- Developed comprehensive sales forecasts based on data analysis, resulting in more accurate projections and informed decisionmaking.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Prepared sales presentations for clients showing success and credibility of products.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Education
Bachelor of Science - Mechanical Engineering
University of Washington
Seattle, WA1979
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Motivational Skills
- Sales Presentations
- Sales strategy development
- Direct Sales
- Sales Planning
- Sales Tracking
- Sales processes
- Account Management
- Sales Coaching
- New Business Development
- Solution selling
- KPI Tracking
- CRM Software
- Territory Management
- Salesforce
- Team Oversight
- Key Account Management
- Pipeline Management
- Time Management
- Team Recruiting and Onboarding
- Sales Projections
- Appointment Scheduling
Accomplishments
- Named "Manager of the Year" in 2021.
- Promoted to Power Plant Performance Manager after 3 successful years in the sales department.
- Promoted to North American Plant Level Sales Manager after 1 successful year managing Power Plant Performance Team
- Supervised team of 7-10 staff members.
Hobbies
Accomplished bicycle racer, experienced yacht racer and downhill skier.
Timeline
Sales Manager
Siemens Energy
11.2010 - 12.2021
Regional Sales Manager
Zolo Technologies
11.2009 - 11.2010
Regional Sales
Clyde Bergemann
02.2008 - 11.2009
After Market Sales Director
Masoneilan Control Valves
04.2006 - 02.2007
North American Sales Manager Plant Level Sales
CCI Control Valves
03.1998 - 04.2006
Bachelor of Science - Mechanical Engineering
University of Washington