Don Hilborn

• Understanding Customer Requirements: Acquire a deep understanding of customers' business requirements and translate them into technical solutions.
• Pre-sales Support: Responsible for providing technical expertise and support to the sales team during the pre-sales process. This involves delivering presentations, conducting demonstrations, creating MVPs, and providing technical responses to customer queries.
• Product Strategy and Roadmap: Work with product and engineering in defining the product strategy and roadmap for your data company. Remain abreast of industry trends and emerging technologies.
• Technical Leadership: Responsible for leading a team of technical professionals and providing technical leadership to ensure the team is delivering high-quality customer solutions.
• Client Relationship Management: Build and maintain strong relationships with customers. Communicate effectively with customers at all levels, from technical staff to senior executives, and be able to provide technical advice and guidance that creates business value.
• Technical Evangelism: be a champion for data ecosystem technology. Speaking at industry events, writing technical articles, and engaging with the broader technical community to raise awareness of Unravel’s technology and capabilities.
• Partner and Alliance Management: work closely with Unravel’s partners and alliances to ensure that our solutions are fully integrated and that the customer experience is seamless.

• Motivate and empower team members to build customer satisfaction and loyalty resulting in increased customer retention and growth
• Collaborate with management to implement new work procedures and policies
• Evaluate operational processes and recommend cost-effective solutions
• Act as a thought leader and subject matter expert across data engineering
• Work on the most complex deals or strategic customer accounts
• Navigate every aspect of the sales cycle as a globally recognized fixer
• Advise on how to plan architectures and shape the customer’s roadmap as a trusted architect for customers
• Deliver a major release or improvement to a feature or feature set as a key partner to Product & Engineering

My primary responsibilities included:

• Shaping the ongoing strategy and mission of the global Field Engineering training program
• Providing leadership and hands-on support to capture the best practices executed by high performers, and scaling these practices across the field engineering organization
• Supporting technical enablement programs by authoring content, organizing enablement journeys, determining best enablement approaches, and delivering training and coaching across all delivery platforms
• Working with the global Field Engineering leadership team and other internal stakeholders to ensure accurate, effective training content in various regions and locales
• Being the technical and pre-sales expert supporting a cross-functional team
• Collaborating with engineering, customer success, support, and product management to keep up-to-date with a fast-evolving platform product and fast-growing company

My primary responsibilities included:

• Providing technical leadership in a pre-sales and post-sales capacity for customers in order to support successful understanding, evaluation, and adoption of Databricks
• Consulting on architecture and design, bootstrapping, and implementing strategic customer projects
• Building reference architectures, how-to’s, and demo applications for customers
• Providing an escalated level of support for critical customer operational issues
• Architecting, implementing, and validating integrations with 3rd party applications
• Evangelizing Databricks across the developer community through meetups and conferences
• Providing status updates to keep upper management informed and to reach goals
• Designing and delivering mission-critical infrastructure in order to maintain consistent availability and performance

My primary responsibilities included:

• Contributing to the Data Science Subject Matter Expert team
• Performing regression and performance tests for updated systems
• Developing deep understanding of Hadoop and it's next generation capabilities
• Developing reference application and sample code focused on new capabilities
• Analyzing solutions and coding fixes for software problems
• Standing up Hadoop clusters and integrating them with client systems
• Publishing blogs and presenting at Hadoop User Groups to promote awareness and spur developer adoption
• Collaborating with ecosystem partners to develop joint solutions, reference architectures and best practice guides
• Understanding the customer’s business and their criterion for success
• Interfacing with account and partner teams to share account insight and solicit inclusion for increasing value

My primary responsibilities included:

• Leading a team of 12 Analytic, ETL and BI developers
• Leveraging SAS and Web-services to process CCD, HL7 and X12 data streams, from provider and payer health care systems (iKnowMed, MedMan, Vision 360, and Centricity) and applying advanced statistical analysis on over 2 Petabytes of data
• Architecting, developing and implementing the Healthcare Information Exchange (HIE)
• Leading the development of an Agile Data Management Life Cycle: designing, implementing, testing, and deploying the Enterprise Data Services Framework to leverage Informatica and Business Objects
• Constructing custom processes to deal with medical data, including textual and numerical data
• Regularly communicating with all stakeholders to deliver analytical solutions across divisions
• Supporting the program level lifecycle from problem definition to relevant insights

My primary responsibilities included:

• Leading communication and change management during the upgrade of the Enterprise Content
• Orchestrating efforts across multiple business units to integrate core applications with the Enterprise
• Working with numerous organizations across multiple disciplines in the execution of E-Discovery protocols
• Working with executive management to establish and implement a Data Compliance and Governance protocol
• Overseeing the successful implementation of an integration change management process that complied with SOX
• Leading the Data Discovery Team to complete several multi-billion dollar litigation projects under budget and ahead of court-ordered deadlines
• Creating procedures for data sharing and managing incoming and outgoing data files

My primary responsibilities included:

• Facilitating the development of a corporate data policy around the Business Objects and Oracle
• Creating a RDMS data warehouse environment that outlined the appropriate data stewardship and data audit requirements, as well as the service-level agreements, to support the appropriate quality and use of information in business and IT processes
• Focusing EDM by addressing and transforming one business unit or process at a time
• Designing front-end and back-end solutions for test-driven development
• Documenting technical specifications and project testing methods for future reference
• Communicating complex computer information in terminology that non-technical individuals could easily understand

My primary responsibilities included:

• Leveraging a "think global, act local" approach to implement Boeing's BI/Data Management organization and strategy, thereby achieving SEI/CMM level 3
• Developing a road map with KPI indicators that focused on concrete business outcomes to show progress, adapt to new requirements, and measure the business impact
• Leading the development of the requirements, models, and designs for the Enterprise Integration
• Implementing an architecture using Informatica on an IBM AIX platform that exceeded 22 Terabytes of data
• Scaling solutions and optimizing processes by utilizing my diverse background and knowledge to perform database architecture and hardware and software tasks
• Developing and managing enterprise-wide data analytics environments
• Collecting, outlining and refining requirements, leading design processes, and overseeing project progress

My primary responsibilities included:

• Leading the Tax Technology Consulting team in developing financial system solutions in Informatica and Business Objects for clients such as BP, Chase and Goldman Sachs
• Using my interpersonal and communication skills to lead developers, business analysts, and testers across multiple projects simultaneously, resulting in me receiving a promotion just months after arrival and becoming the youngest manager on the team to be promoted
• Managing, budgeting, and planning activities, as well as identifying opportunities for improvements in the systems and processes and conducting contract negotiation and software vendor/contractor management for the Tax Technology Consulting business
• Procuring new business through evolving marketing and engagement models
• Developing Tax Data Analysis and Statistical Inference models to support customers' tax strategy
• Establishing and managing yearly budgets of up to $1,000,000

My primary responsibilities included:

• Driving design consultation and support across all enterprise systems including ERP, CRM, and Supply
• Providing data expertise for Compaq's Worldwide Sales, Supply Chain, and Distribution systems
• Building and implementing a sales, supply chain, and distribution data warehouse
• Facilitating the development of a corporate data policy around the Business Objects and Oracle
• Implementing a RDMS data warehouse environment that outlined the appropriate data stewardship and data audit requirements
• Driving the enterprise data architecture roadmap and solution implementation strategy
• Writing and coding logical and physical database descriptions