Don Hsieh
Laguna Niguel,CA
Summary
Highly-engaged sales professional with 8+ years' expertise in driving revenue growth across diverse B2B sectors including SAAS, Healthcare, Manufacturing and Retail. Committed to cultivating top-tier sales teams and driving organizational success with coaching, empowerment and GTM strategy.
Overview
6
6
years of professional experience
Work History
Manager, Sales Development
Firstup
07.2021 - Current
- Over 40% of Fortune 100 companies use Firstup's SaaS platform to connect with their people, design and deliver personalized communication, and gain engagement analytics throughout the employee journey
- Achieved 115% to 2023 Yearly quota by leading, coaching, and challenging 9+ SDRs that sourced $87M in pipeline ($6M Closed-Won in 2023)
- 22 Million still in active pipeline heading into H1 2024
- Individually contributed $1.2M in 2022 sourced Closed-Won business from brand names including Boar's Head, EcoBat, FRHS, and more
- Promoted 5 of hires (1 to Sr SDR, 2 to SDR Team Leads, 1 to AE, 1 to AM) in 2023
- Developed company-wide GTM strategies focused on verticalizing outreach centered on Challenge Selling
- Interviewed and onboarded world-class talent of 20+ SDRs + AAMs to Commercial, Enterprise, and Verticalized territories
- Successfully reviewed, negotiated SLAs and deployed 4 new sales tools to be used by cross-functional sales teams (Gong, 6Sense, Reachdesk, Drift).
Manager, Business Administration
Macy's Inc
06.2018 - 07.2021
- Deploy enterprise-wide technology process initiatives focused on connecting digital shopping with in-store experience
- #1 District that delivered Online Order pickups < 1 hour and highest volume sales
- Develop 300+ store-level personnel compensation structures and orientations after major enterprise-wide restructuring
- Budget cost management consisting of payroll wages, logistics fulfillment program, and ERP expenses
- Leverage business acumen, Power BI data reports and analytics to create actionable GTM plans focused on workforce optimization across 19 divisional locations in LA Region.
Education
Bachelor of Science - Business Administration
University of California, Riverside
Riverside, CA03.2018
Skills
- Sales Certifications: Force Management: Command of the Message, Challenger Selling, FIERCE Management
- Tools: Salesforce, Outreach, Gong, Chorus, Engage, Zoominfo, Drift, 6Sense, Lattice, Showpad, Seismic, Consensus, Tropic, Alyce, Reachdesk, LeanData, Linkedin/Sales Nav, Asana
- Enablement: Territory planning (TAM), Sales and Coaching Tools Deployment, Industry Playbooks, Sales Cycle planning, ERGDEI Content and Creation
- Management: Public Speaking, Coaching, Active Listening, Prioritization, Team/Culture Building, Cross-functional Collaboration
Awards
- 2023 Presidents Club (115%)
- 2023 Habits Award - Most Outcome Driven
- 2022 North Star Award - Leadership
- Top 5 Managers of 2020" SW NRF America's Retail Champions
Timeline
Manager, Sales Development
Firstup
07.2021 - Current
Manager, Business Administration
Macy's Inc
06.2018 - 07.2021
Bachelor of Science - Business Administration
University of California, Riverside
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