Owner/Operator
- Trained new employees on safety protocols, proper use of chemicals and equipment, and other cleaning procedures.
- Conducted regular inspections to identify maintenance needs in areas such as carpets, furniture, walls, ceiling tiles, windows.
- Established quality control measures to ensure that work is completed according to the standards set forth by the customer.
- Assigned work and monitored performance of project personnel.
- Developed a system for scheduling regular deep cleans within each area of responsibility.
- Implemented quality control measures to uphold company standards.
- Implemented customer service protocols to enhance satisfaction and loyalty.
- Managed and maintained confidential employee payroll records.
- Prepared and distributed payslips to employees.
- Managed all payroll transactions, including deductions, bonuses, and new hire information.