Dedicated HR professional with strong grasp of employment laws, compliance issues and benefits plans. Successfully introduces process improvements and staff-development initiatives to drive corporate goal attainment.
Overview
10
years of professional experience
Work History
VanJohn LLC (Contract)
Human Resources Generalist
01.2016 - Current
Job overview
Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
Established Employee Handbook and implemented staff-retention policies. To date, these policies have helped improve retention at the manager level.
Documented business processes and analyzed procedures to align with changing business needs.
Streamlined payroll processes as well as payroll transparency and accessibility for all employees.
Implemented and supervised orientation procedures for new hires.
Provided guidance to managers and employees on talent management, payroll, FMLA, and benefits.
Met with staff to resolve difficult situations related to performance and conflict management.
Facilitated criminal background check process for new hires.
Coached managers through employee engagement, documentation, discipline and performance improvement plans.
Developed and enforced company policy and procedures relating to human resources activity, which included an infraction policy that also had a reward system attached to it. This system has helped with retention and on-time attendance has increased over 47%.
Processed unemployment claims and acted as company representative at unemployment hearings.
Explained and administered medical insurance, disability and flexible spending accounts.
Coached and educated management throughout organization on appropriate guidelines for maintaining legally-compliant workplace.
Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
Audited workplace, employee and management policies and procedures.
Shadowed employees to determine accurate description of duties and skills required for each position.
Conducted salary survey research for both exempt and non-exempt positions.
Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database
Colorado Department Of Labor And Employment
Labor and Employment Specialist / HR Analyst
01.2013 - 01.2017
Job overview
Matched clients to open positions based on skills and work requirements.
Recognized client employment barriers and devised strategies to resolve.
Managed over 50 calls per day for new Unemployment Insurance claims
Identify and file variety of UI claim types, utilizing various computer systems and programs.
Explain and clarify to unemployment insurance claimants, departmental policies, and state and federal laws pertaining to CESA and FUTA.
Instruct employers, their representatives and claimants of their responsibilities and rights. Answer inquiries regarding compliance, wages, account history, rate computations and benefits.
Direct and coordinate UI claims taking activities of individuals filing for all types of Colorado based liable claims.
Adjudicate non-monetary, non-separation issues after conducting investigative fact-finding, researching law sources and applying knowledge of state and federal statutes. Represent Colorado Department of Labor at UI appeals hearings.
Collaborated with review boards on management of discrimination complaints to facilitate risk mitigation.
Processed new hires, transfers and separations.
Delivered team member services and customized employee programs focused on optimizing labor relations and communications.
Education
University of Houston
Houston, Texas
Bachelors of Science from Business Administration & Psychology
University Overview
Dean's List
Magna Cum Laude
Study Abroad: London, England
Double Major
Skills
Proficient in multiple computer operating systems
Analysis and reporting
Recruiting and Hiring
Compliance understanding
Fiscal law understanding
Cost monitoring
Developing solutions
Records management procedures
Customer Service
Training
Operations management
Budgeting
Benefit Cost Analysis & Administration
Administrative support
Timeline
Human Resources Generalist
VanJohn LLC (Contract)
01.2016 - Current
Labor and Employment Specialist / HR Analyst
Colorado Department Of Labor And Employment
01.2013 - 01.2017
University of Houston
Bachelors of Science from Business Administration & Psychology