Don Moxley
Madison,WI
Summary
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals.
Overview
27
27
years of professional experience
Work History
Vice President – Product Capabilities and Mobile
Centene
10.2023 - Current
- Company Overview: http://www.centene.com
- Lead vision, definition, delivery, and value realization of all the digital health capabilities
- Delivery and support of Adobe, Salesforce, and Mobile App platforms
- Responsible for systems supporting 1 in 15 people across 50 States
- Define Centene Digital Platform Capabilities and Mobile OKRs – across all customer types, lines of business, experiences, and channels
- Accountable for the definition, delivery, and value realization of all identity management, search, web, mobile, and communication experiences and journeys for all customer types
- Drive product team processes to deliver the product assets (e.g., assessments, requirements backlogs) that define platform capabilities and systems, as well as digital experiences, that are integrated, omnichannel, cross-customer type, and cross-experience
- Develop and drive the omni-channel vision, strategies and roadmaps capabilities and systems, as well as mobile experiences, based, in part, comprehension of each customer type and experience OKRs and identifying specific, transformative journeys that will drive fulfillment of the OKRs
- Identity each product/service strength and limitation relative to market trends, competitive analysis, consumer expectations, and market/industry opportunities
Director Digital Product Experience
Exact Sciences
05.2022 - 10.2023
- Company Overview: http://www.exactsciences.com
- Strategic Digital Leader for delivery of customer and patient products – Web Sites, Patient Portal (MyExact Patient Hub), and Mobile Apps
- Develop Digital strategies from Customer Engagement (top of funnel) to Patient Next Best Action and Re-screen (bottom of funnel)
- Lead priorities for 6 digital delivery squads
- Implemented Agile Scrum and SAFe methodologies for delivery of digital work with the highest value
- Lead the company’s Digital Experience Transformation by leading two strategic core teams: Digital Patient Experience and Digital Front Door
- Core teams responsible for digital roadmap decisions of organization
- Achievement: Delivery of Exact Sciences MyExact Patient Hub (patient.exact sciences.com) in September 2022
- Implementation of customer-initiated ordering (CIO) of screening tests
- Creation and delivery of a Cologuard Kit Return App for increased test adherence
- Implementation of new Cologuard.com web site with the impact of decreasing bounce rate (100%), increasing page view (75%), and increasing patient orders (300%)
Senior Leader Digital Product Experience
Sub-Zero Group Inc
04.2019 - 05.2022
- Company Overview: http://www.subzero-wolf.com
- Strategic Digital Leader for Product IOT, Connected Appliance Embedded Controls, and Mobile Apps
- Develop Digital Services and Data strategies for Connected Appliance (IOT), Customer Service, Marketing, Sales, and Web teams
- Lead the company’s Digital Transformation by developing roadmaps of the Digital Customer Journey/360 from initial engagement through service and referral
- Achievement: Operationalized Agile methodology and roles within 3 Digital Services teams
- Developed project budget and tracking reports for Digital Service transparency and accountability
- Operationalized IOT Department
- Budget approvals for major IOT software acquisition, 3 strategic capital delivery projects, and a 5-year Digital IOT and Controls delivery roadmap
Director, Technology Transformation Office
MADISON GAS & ELECTRIC
11.2017 - 03.2019
- Company Overview: http://www.mge.com
- Develop IT, Digital, Security, and Data strategies and standards to meet MGE’s strategic plan
- Lead the company in Microsoft Azure and Oracle Cloud Digital Transformation strategies for the projects of Enterprise Forward and Energy 2030
- Director of IT, Middleware & Application Support Services
- Managed/developed 8 technical leads and 2 consulting firms through multiple project life cycles
- Matrix manage staff across 23 resources and 4 technology departments (i.e., Infrastructure, SecOps, Application Development (ES), and Support)
- Managed aspects of MGE’s Microsoft/Oracle Roadmap, SaaS solution ecosystem, DevOps, ITIL, and production development integrations
- Achievement: Successfully started migration to Office 365 and Azure Cloud Platforms for enhanced efficiencies, cost savings, and security controls
SVP & Partner, MIS
FLEISHMANHILLARD
01.2011 - 01.2017
- Company Overview: https://fleishmanhillard.com
- Led the product development and roadmaps for next generation of cloud-based platforms
- Managed technology product vision, commercial/internal software product development and delivery
- Led client and enterprise teams to identify corporate synergies for potential cost savings
- Directed staff and client teams in complex application and digital product development for multiple platforms
- Managed 8 direct reports (VP to Managers), 4 Research Analysts, and 3 freelance consultants and matrix managed numerous global staff across 80+ offices and 5 brands
- Managed digital client and enterprise web application projects from concept to completion; managed vendors
- Provided solutions for new functional designs and made suggestions for technical performance improvement
- Managed IT/Digital/Research budgets and client billings for multiple projects and digital implementations
- Provided data analytics and KPIs to executives and business partners, proving technical ROI
- Collaborated with parent company IT department to identify infrastructure needs and capacity planning
- Achievements: Managed the deployment of multiple external marketing sites in 2017, implemented 2 client first-of-a-kind chat bots, prototyped hosted 360 Image VR solution for client events, directly led text-mining and AI solution research specific for PR/Marketing Agencies, and standardized Research Analytics Measurement (RAM) Team in new technology solutions for client data science and analysis
- Increased margins of current product/software offerings in 2016 and moved entire architecture to Azure/AWS cloud services
- Promoted to Partner in 2015, turning department from cost center to profit center
- Awarded the 2014 Team Player Award and developed first software offering, FH TrueIQ – Business Data Intelligence and Social Media monitor
- Promoted to SVP after only 2 years of employment; continued optimization of corporate IT resources and budget, expanded architecture to cloud for reduction of administrative costs, and developed first client product offering, FH2020 – Crisis Data Media Monitor
- Implemented Business Data Intelligence systems and forecasted analytics dashboard for enterprise new business in 2012
- Reduced consultant spending optimized and hired in-house staff and cut corporate expenses by over $800K within the first year of employment
Lead Application Developer, Web
SSM HEALTH CARE
01.1998 - 01.2011
- Company Overview: http://www.ssmhealth.com
- Developed and implemented complex Internet and Intranet applications on SharePoint and .NET platforms
- Coordinated with system partners to finalize designs and confirm requirements
- Managed projects and provided direction for 6 technical direct reports regarding development activities
- Consistently met deadlines and requirements for all production work orders
- Trained junior members of IT team regarding SharePoint and Web Development techniques
- Served as interim manager for 6 months during transition to new organizational structure; managed day-to-day staff communication, organized project plans/budgets, provided executive summaries, and managed strategic initiatives
- Achievements: Managed development and support of 20+ Intranet/Internet sites for all SSM owned hospitals
- Elected as Employee Council Chairperson of Information Management Council (IMC) for determining strategic plans for IT initiatives and allocating budget
Education
Master of Science - Management
Fontbonne University
St Louis, MOBachelor of Science - Medical Technology
Saint Louis University
St. Louis, MOSkills
- Corporate strategy development
- Cloud strategy management
- Business development
- IT risk management
- Product management
- IT management and delivery
- Software development
- Technology integration
- Enterprise architecture
- Information security
- Contract management
- Strategic planning
Timeline
Vice President – Product Capabilities and Mobile
Centene
10.2023 - Current
Director Digital Product Experience
Exact Sciences
05.2022 - 10.2023
Senior Leader Digital Product Experience
Sub-Zero Group Inc
04.2019 - 05.2022
Director, Technology Transformation Office
MADISON GAS & ELECTRIC
11.2017 - 03.2019
SVP & Partner, MIS
FLEISHMANHILLARD
01.2011 - 01.2017
Lead Application Developer, Web
SSM HEALTH CARE
01.1998 - 01.2011
Master of Science - Management
Fontbonne University
Bachelor of Science - Medical Technology
Saint Louis University
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