Don Nguyen
Calgary,Canada
Summary
Professional Network Designer aspiring to refine skills in network engineering best practices through challenging opportunities. Focused on building networks and skills to accomplish business mission objectives. Accomplishments include Canadian Forces Decoration Medal.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Senior IT Network Engineer
Attabotics Inc
04.2024 - Current
- Lead Wi-Fi integration for automation and robotics, ensuring seamless communication in a metal-heavy environment
- Implement SD-WAN solutions to optimize network performance and security for robotics operations
- Collaborate with support engineering teams to design and refine network architectures for automation
- Work closely with multiple vendors and distributors to refresh IT infrastructure, adopting the latest industry standards
- Assist in evaluating and integrating Aruba wireless solutions for improved warehouse operations and remote monitoring
- Support deployment and management of Cisco Secure Access, VPN and RMM solutions, and different vendor security appliance and cloud appliance
- Contribute to research on leveraging Wi-Fi for real-time command and control of robotic systems
Network Designer
DNIT Contractor to Phasor Engineering
01.2018 - 04.2024
- Provided network design consultation for the construction and commissioning of ATCO West Fort Mac electrical substation providing 500kV, valued at $1.6 billion
- Consulted with Phasor Engineering for Engineering, Procurement, and Construction of 32 electrical substations delivering 230kV AC circuit in phase 1 and 115kV AC circuit in phase 2 for communities within Ontario First Nations
- Collaborated with Phasor Engineering to interpret engineer drawings and design Network Logical Drawings
- Managed network design and QA/QC for project delivery
- Ensured network quality for fast convergence for SCADA and GOOSE protocols
- Provided in-depth knowledge of Cisco Industrial routers and switches
- Designed and built internet, voice, SCADA zone-based firewall & enterprise firewall services to remote electrical substations
Network Designer
DNIT Contractor to TC Energy
12.2017 - 12.2023
- Designed and implemented SCADA and Enterprise network and firewall solutions for multiple gas pipeline businesses throughout North America
- Collaborated with project management teams as a network resource to upgrade 250 Offices/Compressor Stations and Meter stations over 3 years
- Worked with network operations to enhance robustness through efficient layer 2 and 3 network services for redundancy, optimization, and lower convergence times
- Upgraded WAN services using multiple technologies such as MPLS, VSAT, radio, and private APNs
- Converted engineering drawings into network diagrams for logical understanding
- Advised Telecommunications Engineers using previous field technician experience
- Reviewed engineering drawings, created bills of materials, and implemented new site builds
Network Designer
Shaw Communications
12.2016 - 12.2017
- Worked closely with project management groups for the successful delivery of Shaw's network services to clients
- Planned and designed MPLS network and voice services
- Ensured network capacity and availability for optimal service for client business needs
- Performed traffic analysis for delay-sensitive data
- Designed redundant/protected network paths for high availability needs
Network & Telecommunications Specialist
TC Energy
12.2015 - 12.2016
- Conducted signal quality analysis of cellular, radio, and VSAT for telecom solutions
- Recommended methods of entry and pathways for communication cable runs
- Determined installation points of network routers and switches to provide services for RTUs and SCADA equipment
- Replaced legacy network equipment with Cisco solutions and wired serial RTUs and SCADA equipment
- Provided operational support to SCADA, Measurement, and Network Operations
- Inspected, tested, and signed off on construction contractor installations
- Installed multiple WAN solutions such as fiber, copper, VSAT, cellular licensed, and unlicensed radio solutions
Network & VoIP Analyst
Canadian Natural Resources Limited
01.2013 - 12.2014
- Performed analysis of existing network infrastructure to determine availability for VoIP Services
- Provisioned and troubleshot distribution and core switches across multiple data centers
- Commissioned Corporate and Voice services and field offices using VPNs to backhaul into the core network
- Managed Cisco Unified Call Manager servers for VoIP and video conferencing
- Maintained routers and switches by ensuring proper monitoring and backup of configurations
Signal Operator
Canadian Forces
05.2003 - 07.2015
- Provided tactical communications in support of Combat and Combat Support units in the field
Network Analyst
Shaw Communications
01.2012 - 12.2012
- Troubleshot Shaw business customers' MPLS and Voice circuits
- Configured and deployed managed voice services
- Investigated and performed remote troubleshooting for various customer network and voice issues
- Issued and performed change management (in accordance with Engineering Work Orders)
Education
Diploma - Network Major
Southern Alberta Institute of Technology
05.2011
Skills
- Network design
- Firewall configuration
- Network troubleshooting
- Disaster recovery
- Wireless networking
- Network security
- LAN and WAN administration
- Infrastructure solutions
- SolarWinds support
Certification
- Cisco CCNP, 2018
- Cisco CCDA, 2020
Awards
Canadian Forces Decoration Medal, For over 12 years of service.
Personal Information
Title: Network Designer
Timeline
Senior IT Network Engineer
Attabotics Inc
04.2024 - Current
Network Designer
DNIT Contractor to Phasor Engineering
01.2018 - 04.2024
Network Designer
DNIT Contractor to TC Energy
12.2017 - 12.2023
Network Designer
Shaw Communications
12.2016 - 12.2017
Network & Telecommunications Specialist
TC Energy
12.2015 - 12.2016
Network & VoIP Analyst
Canadian Natural Resources Limited
01.2013 - 12.2014
Network Analyst
Shaw Communications
01.2012 - 12.2012
Signal Operator
Canadian Forces
05.2003 - 07.2015
Diploma - Network Major
Southern Alberta Institute of Technology
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