Highly motivated Social Impact Professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers and advocate for human dignity. Committed to helping individuals and families.
Realtime Stenographic Captioner and CART provider with 34 years of expertise
Disability Resource Specialist
Certified ADA Coordinator
Graduate Student University of Arizona - Human Rights Practice MA (May 2024 completion)
Overview
34
34
years of professional experience
1
1
Certification
Work History
Captioner, Disability Specialist, ADA Coordinator
University of Arizona
08.2006 - Current
Provide access through verbatim real-time translation of classroom instruction and student interaction for deaf and hard-of-hearing students
Technology liaison regarding all things captioning
Provided CART Services are provided on site or remotely for corporate board meetings, state government training sessions, Fortune 500 corporate conventions, commencement ceremonies and philanthropic events.
Increased viewer comprehension by accurately captioning live news broadcasts and pre-recorded programs.
Enhanced accessibility for deaf and hard-of-hearing audiences through precise real-time captioning services.
Collaborated with fellow captioners to maintain consistency in style and formatting across various programs.
Realtime Captioner
VITAC
09.2006 - 08.2018
Provided live, realtime broadcast captioning for high-profile international, national and local news and sports programming at 99.5%-plus accuracy daily.
Increased viewer comprehension by accurately captioning live news broadcasts and pre-recorded programs.
Enhanced accessibility for deaf and hard-of-hearing audiences through precise real-time captioning services.
Collaborated with fellow captioners to maintain consistency in style and formatting across various programs.
Training Director
California Captioning Services, Inc.
01.2004 - 08.2006
Conducted boot camp-style training seminars in Orange County, CA, preparing working court reporters and students transitioning into the broadcast captioning industry
All day seminars for up to 100 participants covered dictionary creation and maintenance, broadcast preparation, news and sports captioning, hardware, software and office equipment requirements, setup, troubleshooting common technical problems, simulated captioning sessions, quality reviews and overall professionalism.
Enhanced employee performance by developing comprehensive training programs tailored to organizational needs.
Quality Manager/Realtime Captioner
Visual Audio Captioning, Inc.
07.2000 - 08.2006
Supervised 30 remote site Realtime Broadcast Captioners, interacted with broadcast television clients as needed, evaluated and made recommendations regarding new hires, developed training materials, assisted in broadcast scheduling, and managed overall caption quality control daily.
Improved product quality by implementing stringent inspection processes and quality control measures.
Streamlined production processes by identifying areas for improvement and implementing corrective actions.
Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization.
Supervisor/Realtime Captioner
National Captioning Institute
06.1990 - 07.2000
Supervised in-house and remote site Realtime Broadcast Captioners, evaluated and made recommendations regarding new hires, narrated facility tours, developed training materials, assisted in broadcast scheduling, and managed overall caption quality control daily.
U.S. House of Representatives Captioner
National Captioning Institute
01.1998 - 01.2000
Duties included team work, extensive knowledge of Parliamentary Procedure and the political process, quick, accurate identification of 435 members of Congress and maintaining caption accuracy of 99% daily.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Freelance Court Reporter
Alderson Court Reporting
09.1992 - 09.1994
Worked as a Freelance Deposition Realtime Reporter in the Washington, D.C metropolitan area
Maintained confidentiality of sensitive information by adhering to strict ethical guidelines and professional standards in handling case materials.
Kept abreast of industry advancements with ongoing professional development courses in stenography techniques and technology updates.
Optimized efficiency in transcription processes by mastering various shorthand techniques and employing advanced stenography software.
Certified Realtime Reporter (CRR) - National Court Reporters Association
Registered Professional Reporter - National Court Reporters Association
Certified Realtime Captioner (CRC) - National Court Reporters Association
Certified ADA Coordinator - University of Missouri- College of Human and Environmental Sciences, School of Architectural Studies and the Great Plains ADA Center.
ACE Certified Personal Trainer - American Council on Exercise (ACE Fitness)