DON SALAZAR
Hesperia,CA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
29
29
years of professional experience
1
1
Certification
Work History
RV Service Technician
Mike Thompson's RV Super Store
01.2020 - Current
- Maximized workshop organization, implementing inventory management strategies to maintain appropriate stock levels for commonly used parts.
- Collaborated with manufacturers to stay updated on new products, recalls, and warranty procedures for optimized service delivery.
- Ensured safety compliance with thorough inspections of electrical systems, plumbing, HVAC units, and structural components of RVs.
- Improved customer satisfaction by diagnosing and repairing various RV issues in a timely manner.
- Expedited part replacement process by accurately identifying required parts and submitting orders promptly.
- Strengthened client relationships through consistent communication regarding repair status updates and estimated completion times.
- Installed newly purchased equipment in recreational vehicles.
Lead Project Superintendent
BDSmktg
01.2013 - 01.2020
- Developed strong relationships with clients, suppliers, and stakeholders to ensure smooth project execution.
- Conducted regular site inspections to maintain quality control while adhering to OSHA regulations and guidelines.
- Delivered high-quality results by closely monitoring workmanship and ensuring adherence to industry standards.
- Collaborated with architects, engineers, and designers in the planning phases of multiple large-scale projects.
- Negotiated contracts with vendors and suppliers for competitive pricing on materials required for various construction initiatives.
- Enhanced client satisfaction with timely and accurate progress updates and open communication channels.
- Managed budgets and financial resources to minimize costs without compromising on quality or deadlines.
- Designed comprehensive training programs for new hires that resulted in shorter onboarding times and increased employee retention.
- Created customized reporting tools that allowed upper management a clearer understanding of each project''s status.
- Oversaw complex construction projects from conception to completion, ensuring successful delivery within scope, budget, and timeline constraints.
- Sourced, vetted and managed vendors needed to accomplish project goals.
Supervisor of Operations
PowerHouse Retail Services
03.2012 - 03.2014
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Commercial Construction Superintendent
DNL Development Inc
06.1996 - 01.2014
- Maintained accurate documentation throughout each project''s lifecycle to ensure compliance with contractual obligations as well as regulatory requirements.
- Mentored junior staff members to improve their skills and performance on job sites.
- Developed strong relationships with clients, leading to repeat business opportunities and positive referrals within the industry.
- Oversaw all aspects of commercial construction projects from bidding through final inspection, ensuring client satisfaction at every stage.
- Collaborated with architects, engineers, and owners to address design issues and maintain project momentum.
- Coordinated closely with local authorities to obtain necessary permits and approvals in a timely manner for smooth project progression.
- Implemented innovative construction techniques that improved efficiency without compromising quality or safety standards.
- Achieved on-time project completions by effectively managing schedules, resources, and budgets.
- Increased productivity through implementation of efficient construction methods and coordination of subcontractors.
- Ensured high-quality workmanship by conducting regular site inspections and addressing issues promptly.
- Developed and implemented construction plans according to client specifications and expectations.
- Prepared detailed project estimates and reports for management review.
- Led design and development of residential and commercial buildings.
Education
Class A CDL License
The Truck Masters School
La Puente, CA06-2025
High School Diploma -
Hesperia
Hesperia, CA06-1990
Skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Multitasking
- Problem-solving abilities
- Reliability
- Critical thinking
- Excellent communication
- Organizational skills
- Effective communication
- Relationship building
- Analytical thinking
Accomplishments
BDS MRKT- Employee of the year 2018
Mike Thompson's RV- Employee of the month 2024
Certification
- Licensed and Certified Class A Commercial Driver License (CDL) (Class A) Driver license
- CST- Certified Service Technician
Timeline
RV Service Technician
Mike Thompson's RV Super Store
01.2020 - Current
Lead Project Superintendent
BDSmktg
01.2013 - 01.2020
Supervisor of Operations
PowerHouse Retail Services
03.2012 - 03.2014
Commercial Construction Superintendent
DNL Development Inc
06.1996 - 01.2014
Class A CDL License
The Truck Masters School
High School Diploma -
Hesperia
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