Don Saruwatari
MILILANI,HI
Summary
Proven leader at PAR Refinery Hawaii, adept in staff management and workplace safety, enhanced team productivity by 20% through strategic shift scheduling and effective conflict resolution. Cultivated a culture of continuous improvement, leveraging strong communication skills and safety process expertise for operational excellence. Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Reliable Shift Leader with [Number] years in [Type] industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Efficient Shift Supervisor aiming to increase value of company through excellent leadership. Proudly offers talents in communication and organization. Outgoing and energetic individual familiar with various equipment operations. Highly skilled [Type] supervisor with [Number] years of experience supervising, scheduling, and directing employees. Resourceful specialist knowledgeable in production of [Product or Service]. Track record of boosting efficiency, [Task] and [Task]. Focused on monitoring safety in busy and potentially hazardous environment. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
34
34
years of professional experience
Work History
Shift Supervisor
PAR Refinery Hawaii
03.1991 - 09.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Enforced company policies and regulations with employees.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
- Conducted routine inspections to check quality and compliance with established specifications.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Troubleshot equipment to reduce service calls and downtime.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Cultivated professional working relationships with peers and supervisors.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Continuously improved workplace processes and procedures, identifying areas for optimization and leading initiatives to implement necessary changes.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Supervised ongoing daily production phases.
- Created and implemented strategies for improving operational efficiency and accuracy.
- Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Implemented policies and standard operating procedures for continuous improvement.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
- Kept accurate and detailed records of personnel progress and productivity.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
- Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.
- Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Farrington High School
Honolulu, HI06-1986
Skills
- Employee Training
- Workplace Safety
- Staff Management
- Customer-Oriented
- Training and mentoring
- Safety understanding
- Safety awareness
- Conflict resolution techniques
- Policy Enforcement
- Scheduling Coordination
- Continuous Improvement
- Safety reviews
- Shift reporting
- Problem-Solving
- Team Supervision
- Positive Attitude
- Team motivation
- Strong verbal and written communication
- Decision-making capabilities
- Creative Problem-Solving
- Team Collaboration and Leadership
- Goal Setting and Tracking
- Conflict Resolution
- Complaint resolution
- Staff Training and Development
- Daily workflows
- Assigning Work
- Policy and Procedure Enforcement
- Issue Resolution
- Flexible Schedule
- Shift Paperwork Completion
- Professional Appearance
- Staff education and training
- Employee Attendance Monitoring
- Motivational Leadership
- Safety processes and procedures
- Training Assistance
- Production Reporting
- Shift Scheduling
- Rules Enforcement
- Operations Support
- Equipment Troubleshooting
- Security Procedures Adherence
- OSHA regulations compliance
- Shift checklists
- Shift leadership
- Decision-Making
- Critical Thinking
- Computer Skills
- Performance monitoring
- Work Planning and Prioritization
Accomplishments
- Documented and resolved safety, environmental and operations which led to positive results.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 10+ staff members on crew.
Languages
English
Professional Working
Timeline
Shift Supervisor
PAR Refinery Hawaii
03.1991 - 09.2024
High School Diploma -
Farrington High School
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