
• Quickly responded to service calls regarding malfunctioning equipment and completed repairs.
• Positively engaged with customers and maintained professional appearance as company representative.
• Reduced downtime by quickly diagnosing and resolving technical issues on phone systems and network equipment..
• Used problem-solving skills to alleviate issues efficiently with minimal supervision.
• Executed tasks within time and budget constraints.
• Achieved increased reliability through consistent adherence to manufacturer''s guidelines for equipment maintenance.
• Collaborated with team members to complete larger repair projects efficiently.
• Learned and adapted quickly to new technology and software applications.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.