Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Organized, dependable, and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled at identifying or anticipating problems and providing solutions.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Project Manager / Business Analyst
Carver County
06.2022 - Current
Work with Sheriff's Office, Attorney's Office, Land, Water, and Environmental business process owners to define IT projects and manage development and implementation through entire project lifecycle
Establish goals and milestones
Develop or review business functional and informational requirements
Collaborate with IT teams to match client business requirements to County enterprise application capabilities (SharePoint, CRM, Office365, and GIS) to determine best options for solving a business problem
Gather, analyze, and document current practices, workflows, and business needs to identify efficiencies, alternatives, and gaps
Reports status of projects and assignments to management on regular basis
Develop and maintain effective and achievable project plans.
Project Manager
MNIT
07.2015 - 06.2022
Manage IT projects for MNIT partnering with Department of Human Services (DHS) utilizing PMBOK and Agile methodology
Ability to ensure quality and consistency across multiple projects in use of project planning, scheduling, scope, risk management, status reporting, change control, issues resolution, Release Management, and other project management controls and best practices through use of Sciforma Project Management software
Established working relationships DHS Business partners and with State of Minnesota MNIT Enterprise for application, web services, server, desktop, support, and security
Project work included: implementing a password expiration policy for DHS, assisted as DHS agency Technical Liaison contact for rollout of Azure Active Directory, point of contact for DHS agency rollout of Windows 10 and O365, completed agency-wide Gap Analysis related to Priority 1 Application Disaster Recovery, and implemented multifactor authentication solution for a major healthcare application.
Project Manager
Emergent Networks
03.2014 - 07.2015
Coordination and scheduling of internal and external kickoff meetings with stakeholders and Professional Service Engineers
Strong communication and leadership skills with stakeholders and team members
Defining scope and writing project plans
Documenting project successes and failures to be used for metrics and improving overall process.
Project Manager
Robert Half Technology
07.2013 - 10.2013
Contract position with national on-line retail company
Primary project responsibilities were with server and storage operations group including: collaborating with System Engineers to manage upgrades involving Windows 2012 servers and IBM XIV disk storage systems
Utilized SharePoint to create documentation for Standard Operating Procedures (SOP) regarding systems stability issues and service interruptions
Created Visio network diagrams showing complete infrastructure for development, test, and production environment.
Monitored project performance to identify areas of improvement and make adjustments
Computer Network Manager/Project Manager
Three Rivers Park District
01.2005 - 09.2012
Responsibilities included staff management, conducting performance appraisals, network infrastructure management, technical support, mentoring staff to develop their skills, purchasing hardware and software, managing software licensing, and project management in enterprise environment
Additional responsibilities and accomplishments: Coordinated and completed installation of VMware ESX/ ESXi virtual server environment utilizing vCenter for administration of datacenter operations
Installed and configured Windows Server 2012 Standard and R2 with AD group policy administration
Worked with communications, marketing, and support staff to introduce best for web services
Implemented wireless and fiber optic point to point solutions to reduce T1 communications costs
Setup and configured ArcGIS Infrastructure
Assisted Director of IT with evaluation and analysis of new products and applications
Assisted Planning and Development with cabling infrastructure recommendations regarding new construction and rehabilitation of existing facilities
In depth knowledge and experience of low voltage cabling and best practices
Responsible for interfacing with multiple internal and external groups to ensure products and services are delivered on time and within budget
Strong communication skills, project management, and ability to effectively prioritize and execute tasks in a high-pressure environment.
Network Technician
Three Rivers Park District
01.2001 - 01.2005
Provided hardware and software support for PC’s, laptops, and printers
Provided technical support for 450+ users at 35 locations within 7 county Twin Cities Metro area
Responsible for day-to-day System Administration for Novell and Microsoft servers with Active Directory administration
Coordinated Mitel VoIP upgrade solution company wide and assisted with ongoing moves, adds, changes requests.
Ran cabling and installed data drops for new node installations
Diagnosed and resolved hardware, software and network problems and replaced defective components
IT Technical Analyst/LAN Administrator
Cargill, Inc.
03.1995 - 10.2000
Provided hardware and software support for corporate legal department of 175 workstations
Performed day to day administration for Novell 4.11 and NT 4.0 servers with responsibility for all network related issues as well as helpdesk and application support.
Education
Diploma - Computer Technology
Control Data Institute
St. Paul, Minnesota
Diploma - Electronic Servicing
Western Technical College
La Crosse, Wisconsin
Skills
Project Management
Agile & Waterfall
MS Project
Sciforma
Clarizen
ITIL Service Delivery
Helpdesk/Support
IT Operations
MS Active Directory
MS Azure
MS Office 2016
MS Office 365 ProPlus
MS Windows 10
MS Windows 11
MS SharePoint
MS Windows Server
MS SQL Server
MS SCCM
MS Intune
Group Policy Objects
WSUS
IBM AS/400
VMware vCenter
Horizon Client (VDI)
SAN Storage
Symantec Endpoint Manager
Backup Exec
PCI Compliance
Cisco ASA Security
Mitel 3300 (VoIP)
Certification
Certified Professional Project Manager (CPPM), University of St. Thomas
Community Education Teacher K-8 at Eastern Carver County School District 112Community Education Teacher K-8 at Eastern Carver County School District 112
Public Safety Communications System Coordinator at Carver County Sheriff's OfficePublic Safety Communications System Coordinator at Carver County Sheriff's Office