Results-driven Warehouse Manager with over 30 years of experience known for unparalleled productivity and efficient task completion. Bring specialized skills in inventory management, logistics coordination, and process improvement to streamline operations. Excel in communication, leadership, and problem-solving, ensuring smooth warehouse operations and team cohesion.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Independant Contract Driver
Self-employeed
Pearland, TX
02.2025 - Current
Ensured accurate and timely delivery of goods while prioritizing safety and client satisfaction.
Conducted daily pre-trip inspections to guarantee operational readiness of vehicles.
Utilized GPS systems for efficient routing, achieving punctual arrivals.
Adhered to designated routes and traffic laws, maintaining regulatory compliance.
Collaborated with dispatchers to relay route updates and manage schedule adjustments.
Maintained detailed vehicle logbooks for mileage, fuel consumption, and maintenance records.
Ensured proper and secure loading of cargo according to regulations and company policies.
Provided exceptional customer service throughout delivery process to enhance client experiences.
Maritime Warehouse Manager
Black Rabbit 3PL
Houston, TX
06.2024 - 09.2024
Managed daily operations for Drew Marine including oversight of personnel responsibilities associated with outbound vessel deliveries and inbound/outbound shipments.
Communicate with vessel agents to confirm delivery schedules and special handling requirements.
Plan and optimize routes to ensure timely and cost-effective deliveries.
Supervised activities of workers engaged in receiving, storing and shipping products or materials.
Prepared inventory for shipment by attaching tags and labels.
Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
Directed investigations to verify and resolve customer or shipper complaints.
Established or monitored specific supply chain-based performance measurement systems.
Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
Monitored staff performance, identified areas for improvement, and provided training as needed.
Established and maintained good relations with customers, vendors, and transport companies.
Generated warehouse shipping documents, packing lists and invoices.
Processed requests and supply orders and pulled materials to successfully prepare orders.
Operations Supervisor
Crane Freight & Cartage, LLC.
Houston, TX
07.2021 - 05.2024
Managed daily operations for Drew Marine including oversight of personnel responsibilities associated with outbound vessel deliveries and inbound/outbound shipments.
Serve as the main point of contact between drivers, customers, and vessel agents.
Identified areas of improvement and developed strategies to increase efficiency.
Monitored staff performance and provided feedback for improvement.
Maintained accurate records of employee attendance and performance reviews.
Resolved customer complaints in a timely manner to maintain customer satisfaction.
Prepared reports on operational performance metrics and presented them to management team.
Coordinated with vendors regarding product availability, pricing, delivery schedules.
Assisted in the hiring process by conducting interviews and making recommendations for new hires.
Trained new employees on proper job functions and company policies and procedures.
Developed strong relationships with customers through excellent customer service practices.
Trained, mentored and motivated employees to maximize team productivity.
Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
Conducted regular performance evaluations, providing feedback and development opportunities to staff.
Coordinated with other supervisors, combining group efforts to achieve goals.
Discussed job performance problems with employees, identifying causes and issues to find solutions.
Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Resolved customer complaints or answered customers' questions.
Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
Interpreted and explained work procedures and policies to brief staff.
Developed work schedules according to budgets and workloads, covering priority tasks.
Recommended solutions related to staffing issues and proposed procedural changes to managers.
Operations Manager
World Ship Supply / Wrist Ship Supply
Pasadena, TX
09.2001 - 07.2021
Managed daily operations for Drew Marine including oversight of personnel responsibilities associated with outbound vessel deliveries and inbound/outbound shipments.
Schedule and dispatch trucks to appropriate locations, according to predetermined schedules or customer requests.
Monitor and track transportation vehicles to ensure timely dispatch and delivery.
Ensure all vessel orders are processed and delivered on time.
Exhibited exceptional customer service abilities.
Maintained a consistently high rate of employee retention.
Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
Ensured that all orders were accurately fulfilled in a timely manner.
Utilized inventory management software to track stock levels and maintain accurate records.
Planned and implemented efficient warehousing systems for incoming and outgoing goods.
Developed strategies to optimize workflow processes in order to maximize productivity.
Monitored staff performance, identified areas for improvement, and provided training as needed.
Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
Oversaw the entire process of recruiting, hiring, onboarding, and managing warehouse staff.
Resolved customer complaints related to product quality or delivery issues.
Organized regular cycle counts of physical inventory to ensure accuracy of system data.
Conducted periodic audits of the warehouse environment to identify any potential hazards or risks.
Established procedures for receiving, storing, handling hazardous materials safely.
Negotiated contracts with suppliers for material procurement needs.
Communicated regularly with other departments regarding supply chain activities.
Collaborated closely with logistics teams to ensure smooth flow of shipments across international borders.
Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Established and maintained good relations with customers, vendors, and transport companies.
Generated warehouse shipping documents, packing lists and invoices.
Operated forklifts to fill or empty overhead spaces.
Processed requests and supply orders and pulled materials to successfully prepare orders.
Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
Provided information to shipping and receiving personnel regarding inventory stock.
Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
Increased productivity through cross-training and thorough training of both current employees and new hires.
Led warehouse layout optimization projects, improving workflow and space utilization.
Facilitated team meetings to communicate goals, updates, and solicit feedback for continuous improvement.
Coordinated cross-training programs for warehouse staff to ensure flexibility and coverage.
Supervised activities of workers engaged in receiving, storing and shipping products or materials.
Prepared inventory for shipment by attaching tags and labels.
Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
Implemented and planned warehouse safety and security programs and activities.
Implemented on-the-job training activities to cross-train employees on various tasks.
Directed investigations to verify and resolve customer or shipper complaints.
Monitored product import or export processes to verify compliance with regulatory or legal requirements.
Analyzed various aspects of corporate logistics to determine most cost-effective or efficient means of transporting products.
Established or monitored specific supply chain-based performance measurement systems.
Managed the day-to-day operations of a warehouse facility, including shipping, receiving and inventory control.
Supervised and trained warehouse personnel in procedures for packing, shipping, receiving, storing and distributing products.
Branch Manager
Lee Engineering Supply Co.
Houston, TX
08.1991 - 09.2001
Managed daily operations for Ashland Chemical/Drew Ameroid Marine Division including oversight of personnel responsibilities associated with outbound vessel deliveries and inbound/outbound shipments.
Managed staff scheduling, hiring and training processes.
Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
Ensured that all orders were accurately fulfilled in a timely manner.
Utilized inventory management software to track stock levels and maintain accurate records.
Planned and implemented efficient warehousing systems for incoming and outgoing goods.
Developed strategies to optimize workflow processes in order to maximize productivity.
Monitored staff performance, identified areas for improvement, and provided training as needed.
Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
Resolved customer complaints related to product quality or delivery issues.
Organized regular cycle counts of physical inventory to ensure accuracy of system data.
Conducted periodic audits of the warehouse environment to identify any potential hazards or risks.
Established procedures for receiving, storing, handling hazardous materials safely.
Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Established and maintained good relations with customers, vendors, and transport companies.
Generated warehouse shipping documents, packing lists and invoices.
Operated forklifts to fill or empty overhead spaces.
Processed requests and supply orders and pulled materials to successfully prepare orders.
Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
Provided information to shipping and receiving personnel regarding inventory stock.
Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
Facilitated team meetings to communicate goals, updates, and solicit feedback for continuous improvement.
Led warehouse layout optimization projects, improving workflow and space utilization.