Integral, confident, and aspiring businessman with a Bachelor of Arts degree in "Business Administration with an emphasis in Entrepreneurship," from Lindsey Wilson College in Columbia, KY. Don possesses great potential with an ability to present and speak in front of large crowds/groups. Don also works well with other individuals in a variety of avenues. With approximately 5 years of leadership training, a trustworthy and reliable individual who strives for excellence in all that is to be achieved.
Hi, I’m
Don Trowell
Louisville,KY
Summary
Overview
10
years of professional experience
Work History
Office Pride
Account Manager
02.2015 - 07.2023
Job overview
- Handled, mixed, and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Assessed functionality of cleaning equipment and perform repairs when needed.
- Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
- Maintained a safe working environment through the prevention of accidents, the preservation of equipment, and adherence to OSHA standards of safe working practices.
- Maintained inventory of cleaning supplies and documented items requiring reorder.
- Completed hourly custodial rounds, including floor sweeping and vacuuming, glass entryway cleaning, and trash collection.
- Routinely checked over team member's account buildings to ensure that the finished result was always acceptable.
McAlister's Deli
Shift Leader
02.2016 - 01.2019
Job overview
- Maintained composure and level-headed mentality during challenging situations to best resolve situations and serve business needs.
- Conducted weekly inventory, resolved discrepancies, and completed paperwork to keep the system accurate and current.
- Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
- Set up, adjusted, and maintained machines to keep production operating at peak levels and consistently meet challenging daily demands.
- Trained and supervised team members to maximize performance and meet daily objectives.
- Maintained operations by performing daily workflow and vacation schedules with Microsoft Office programs.
- Performed ServSafe practices, while training other team members to maximize health-regulatory performance.
Lindsey Wilson College
Resident Assistant
08.2019 - 04.2022
Job overview
- Conducted rounds of rooms and building to check on compliance and safety issues, including unlocked windows, propped open doors, and visitation violations.
- Led campus tours, new resident orientation, and ongoing educational sessions.
- Fostered relationships with residents, and worked with new residents to optimize acclimation and ease transition to a new living environment.
- Developed and deepened relationships with residents and fellow staff.
- Interfaced with residents to address and resolve complaints or grievances.
- Attended departmental meetings, providing feedback to enhance future performance.
- Worked closely with team members to deliver project requirements, develop solutions, and meet deadlines.
- Mentored and supervised groups of 60+ residents
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
FedEx
FedEx Package Handler
04.2020 - 08.2020
Job overview
- Used hand-held scanners and physical logs to accurately track item movements.
- Safely transported hazardous items using physical strength and equipment avoiding accidents and mishaps.
- Assembled, sealed, and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain the flow of goods.
- Assisted Sort Manager during busy periods, developing new skills while boosting warehouse efficiency.
- Worked third-shift hours in an efficient and effective manner.
DZ Moving And Storage
Delivery Truck Driver
05.2022 - Current
Job overview
- Organized delivery paperwork including invoices, manifests, and proof of delivery documents for accurate record keeping.
- Conducted pre-and post-trip vehicle inspections to identify maintenance needs or potential hazards for safe operation on the road.
- Provided exceptional customer service through clear communication, professionalism, and courtesy at each delivery stop.
- Supported warehouse operations by assisting in loading and unloading trucks, organizing inventory, and maintaining a clean and safe work environment.
- Offered every customer outstanding service, promoting high satisfaction and cementing loyalty.
- Answered common customer questions, accepted payments, and completed paperwork at delivery and pickup locations.
- Maintained an upbeat, positive attitude in a busy, customer-focused environment.
- Collaborated with warehouse staff to ensure accurate inventory management and timely dispatch of products.
- Maintained high customer satisfaction levels by adhering to strict deadlines and providing excellent service.
- Delivered fragile products from the manufacturer to clients over a 100-mile daily route.
Education
Lindsey Wilson CollegeColumbia, KY
Bachelor of Arts from Entrepreneurship
04-2022
University Overview
- Major in Business Administration with an emphasis in Entrepreneurship.
- Minor in Journalism.
- National Honor's Society Member.
- The "Pearl Helm" Endowment Scholarship Recipient.
- Student Activities Board (Secretary), Black Student Union (Campus Liaison), Residence Life (Resident Assistant - Richardson Hall/Draper Apartments), Student Ambassadors Member, LWC Singers (tenor), and LWC Snapshot Host.
- Student Government: Freshman Class President (2018-19); Student Body Chief-of-Staff (2019-20); Junior Class President (2020-21); Senior Class President (2021-22)
Fern Creek High SchoolLouisville, KY
High School Diploma
06.2018
University Overview
- Student Council (Freshman-Junior), Pep Club (President), Black Student Union (President/Co-Founder), Mosaic Student Union (Co-Founder), and Beta Club Member.
- 3.6 GPA
- National Honor's Society Member.
- "Student Voice in Action" Award Recipient.
Skills
- Problem-solver
- Effective planning
- Collaborator
- DOT compliance
- Supervision
- Project Management
- Relationship Development
- Team Management
- Communication and interpersonal skills
- Training and mentoring
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Delivery Truck Driver
DZ Moving And Storage
05.2022 - Current
FedEx Package Handler
FedEx
04.2020 - 08.2020
Resident Assistant
Lindsey Wilson College
08.2019 - 04.2022
Shift Leader
McAlister's Deli
02.2016 - 01.2019
Account Manager
Office Pride
02.2015 - 07.2023
Lindsey Wilson College
Bachelor of Arts from Entrepreneurship
Fern Creek High School
High School Diploma
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