To secure a challenging, rewarding Management position within a solid, progressive company in a setting that best uses my experience and training with opportunity for professional development.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Location Manager
TopHAT Logistical Solutions
05.2024 - 10.2024
Enhanced employee engagement with motivational initiatives that recognized individual contributions.
Drove substantial increases in team productivity by introducing performance metrics and accountability measures.
Developed strategic plans for resource allocation to optimize operational efficiency across multiple departments.
Resolved location-related issues swiftly through effective problem-solving skills, minimizing delays in production schedules.
Managed multiple projects simultaneously, effectively prioritizing tasks and maintaining strict adherence to deadlines.
Built strong team through proactive recruitment and hiring strategies.
Increased team productivity by providing clear communication of expectations and deadlines to all involved parties.
Breakfast Attendant
Hampton Inn By Hilton
10.2023 - 05.2024
Operated kitchen equipment safely and efficiently, resulting in consistent quality of prepared foods.
Displayed strong attention to detail when setting up buffet stations or cleaning the dining area after service.
Maintained proper food handling procedures by following safety and sanitation guidelines diligently.
Adhered to hotel brand standards when preparing meals and maintaining the appearance of the dining area.
Cook Operator
Abbotswood At Irving Park
01.2022 - 10.2023
Enhanced customer satisfaction by preparing high-quality meals in a timely manner.
Reduced food waste through effective portion control and efficient meal planning.
Provided input on cost-saving measures without compromising food quality, resulting in better profit margins.
Maintained clean and organized kitchen workspace for optimal efficiency and safety standards.
Dispatch Manager
Ramtool construction supply Co.
01.2018 - 01.2020
General Manager
KFC (KBP Foods)
01.2014 - 01.2018
Machine Operator
Patheon
01.2013 - 01.2014
Machine Operator
Bonset America Corporation
01.2012 - 01.2013
Manager
M and L Internet Sweepstakes
01.2009 - 01.2011
Manage and maintain customer service for internet use
Self Employed Sub-Contractor
Ceva Logistics
01.2004 - 01.2009
Professional delivery and installation of appliances for Sears – servicing mostly residential customers
General Manager
Bojangles
01.2002 - 01.2004
Managed and maintained operations flow of product, employees and revenue
Responsible for all store employees; hired, trained, supervised and terminated
Ordered products and responsible for manual inventory weekly
Counted cash drawers, bank deposits, and mail paperwork to home office on deposits weekly
Provided customer service, handled customer complaints and special needs
Maintained opening and closing responsibilities
Mail Clerk/Delivery Driver
United States Postal Service (USPS)
01.2000 - 01.2002
Sort incoming and outgoing mail in an expeditious manner
Deliver misdirected mail that went to the wrong post office and had to be redelivered
Assistant Manager (to General Manager)
Luihn Foods Systems (KFC)
01.1996 - 01.2000
Managed and maintained operations flow of product, employees and revenue
Ranked in top ten out of thirty plus restaurants first year in general management
Responsible for all 28 employees; hired, trained, supervised and terminated
Ordered products and responsible for manual inventory weekly
Maintained opening and closing responsibilities
Counted cash drawers, bank deposits and mailed paperwork to home office on deposits weekly
Provided customer service, handled customer complaints and special needs
Assistant Manager (To Store Manager)
Tandy Corporation (Radio Shack)
01.1995 - 01.1996
Trained and supervised three employees, responsible for monthly manual inventory
Provided customer service and assisted customers with problems and special needs
Deposited daily cash and sent paperwork to home office via computer
Additionally held opening and closing responsibilities
Assistant Manager (To Store Manager)
Triton Investments (McDonald’s)
01.1985 - 01.1996
Displayed customer service skills throughout entire organization, managed staff which required being able to distinguish a wide range of personalities
Supervised 23 employees
Handled all areas of store; grill, front line, drive thru and back of house
Oversaw night maintenance crew
Responsible for truck orders to vendors and delivery
Additionally held opening and closing responsibilities
Team Member
Triton Investments (McDonald’s)
01.1985 - 01.1996
Became employed as a teen and maintained every position, certified in restaurant operations throughout my thirteen year term
Education
High School Graduate - Fashion Merchandising Officer