Dona Fagnon

• We have streamlined data management by pulling reports and removing duplicate entries in SugarCRM to boost the productivity of marketing and sales operations.
• Developed financial models for forecasting sales, revenue, and profit margins.
• Performed data analysis using various software programs, such as Excel, Google Analytics, SugarCRM, and SharePoint, and SPSS.
• Analyzed market trends and customer preferences to identify potential business opportunities.
• Assisted with developing marketing plans based on current market conditions and consumer needs.
• Identified areas of improvement within existing products or services by analyzing customer feedback surveys.
• Conducted research on industry competitors, pricing structures, and customer demographics.
• Created reports summarizing market conditions and trends in the industry.

Learned and implemented the selling process.

Assisted with vehicle delivery as directed by supervisor and mentor.

Prospected customers via telephone, email, direct mail, personal contacts, and referrals.

Recorded customer information into the CRM system, DriveCentric.

Participated in and completed projects assigned by sales managers and other department managers.

Practiced ethical standards of the automotive industry.

Learned the operations of different Kelley Automotive Group locations and departments.

Made seven sales in one month as an intern.

Helped my mentor sell twenty units for the months of May and July.

Collaborate with coaches and other staff to understand equipment needs.

Communicate effectively with athletes regarding equipment-related matters.

Assist in the cleaning, maintenance, and repair of athletic equipment.

Ensure that all equipment meets safety standards and regulations.

Keep track of athletic equipment inventory, including uniforms, gear, and accessories.

Adhere to NCAA or relevant sports association guidelines and regulations regarding equipment.

• Presented Cutco products for sale directly to the consumer through preset appointments.
• Filled out and submitted customer orders.
• Identified potential customers through personal referral and lead generation.
• Reviewed personal performance with the local office manager at weekly meetings.
• Attended advanced training workshops and conferences on personal sales techniques, consumer behavior, time management, and effective communication.